National Account Director

Manulife

. Partner with National Account Vice Presidents to understand customer needs and identify promising opportunities and distributor relationships .

Posted 11/2/2026full-timeRemote • Massachusetts • United StatesLead💰 $65,000 - $108,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in relationship management and strategic sales execution within the financial services sector, leveraging strong analytical skills to identify growth opportunities and enhance account performance. Proficient in delivering presentations and facilitating communication across various client roles and internal teams.

Highest-signal resume keywords

Distributor Relationship ManagementSales Goal Planning and ExecutionMarket Share AnalysisFINRA SIE LicenseSeries 6 License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Marketing FunctionsFinancial Services ExperienceAnalytical SkillsCritical Thinking SkillsSales AcumenBusiness Trend IdentificationPresentation SkillsCommunication SkillsProject Summaries ProductionClient Onboarding

Soft Skills

Ability to Work AutonomouslyTeam CollaborationExceptional Written CommunicationOral Communication Abilities

Certifications & Qualifications

FINRA SIE LicenseSeries 6 LicenseSeries 63 LicenseLife & Health License

Industry Keywords

Financial ServicesBusiness-to-Business WholesaleNational AccountsClient ConferencesNPS Scores MonitoringBGA RelationshipsIMOs SupportCarrier Share of ShelfSales Pipeline TrendsPromotional Efforts

About the role

Key responsibilities & impact

Partner with National Account Vice Presidents to understand customer needs and identify promising opportunities and distributor relationships
Partner with key National Account contacts to drive awareness of John Hancock solutions
Collaborate across Life Insurance business unit departments to facilitate, problem-solve, and accelerate sales
Research and analyze external and internal factors impacting account performance, including firm penetration rates and carrier share of shelf
Participate in strategic conversations to align company resources and the wholesale team with high-value growth opportunities
Execute relationship management techniques to ensure JH teams deliver on commitments across underwriting, new business, licensing, compensation, and policyholder service
Facilitate promotional efforts before and after client conferences and national activation events
Prepare and perform market share analysis for designated National Accounts
Monitor NPS scores, source feedback, identify trends, and recommend improvements
Monitor sales and pipeline trends against key performance indicators and recommend actions
Develop strategies to deliver John Hancock solutions to BGAs
Present product illustrations, applications, features, and educational topics at national and BGA levels
Develop procedures to automate communications and deliver personalized communications across client roles
Gather business intelligence, identify trends, and produce project summaries for stakeholders
Conduct national webinars and local meeting presentations, moderating or presenting portfolio and service topics
Support onboarding of new IMOs and BGA members to the John Hancock relationship

Requirements

What you’ll need

5+ years leading business marketing functions with a progression of increased responsibilities
5+ years of experience in financial services or a similar business-to-business wholesale role
Required FINRA SIE license
Required Series 6 license
Required Series 63 license
Required Life & Health license
Some business travel may be required
Strong analytical and critical thinking skills
Distributor relationship management experience
Ability to work autonomously and in a team-based environment
Sales goal planning and execution experience
Exceptional written, oral, and presentation communication abilities
Sales acumen and ability to identify business trends, opportunities, and risk/exposure
CLU, ChFC, CFP, CLTC, or LUTCF designations are a plus but not required

Benefits

Comp & perks

Incentive programs and incentive compensation tied to business and individual performance
Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short- and long-term disability insurance
Life and AD&D insurance coverage
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans, including pension/401(k) savings plans
Global share ownership plan with employer matching contributions
Financial education and counseling resources
Up to 11 paid holidays annually
3 personal days annually
150 hours of vacation annually
40 hours of sick time annually, or more where required by law
Statutory leaves of absence
Flexible remote work environment
Learning and career growth support
Well-being and inclusion support