Payroll Analyst

Manulife

. Independently process, audit, and validate high-volume payroll accurately and on time across multiple jurisdictions, legal entities, pay groups, and payroll cycles .

Posted 10/22/2026full-timeBoston • Massachusetts • United StatesMid-LevelSenior💰 $61,875 - $103,125 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in payroll processing, including gross-to-net calculations, audits, and compliance across multiple jurisdictions. Proficient in leveraging payroll systems like ADP GlobalView and SAP to enhance payroll operations and resolve complex issues.

Highest-signal resume keywords

Payroll ProcessingADP GlobalViewSAP Payroll SystemsCPP CertificationAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Gross-To-Net Payroll ProcessingPayroll AuditsTaxable Benefit ReportingData AnalysisReconciliationsTest Scenario DevelopmentPayroll CompliancePayroll Discrepancy InvestigationProcess DocumentationAutomation of Payroll Processes

Soft Skills

Problem-SolvingCollaborationCommunicationIndependent ResearchTeam Support

Tools & Technologies

WorkdayADP GlobalViewSAP-Based Payroll ToolsAI ToolsReporting Tools

Certifications & Qualifications

CPPFPC

Industry Keywords

Payroll OperationsInternational PayrollExpatriate PayrollCross-Border TaxationBenefits Administration

About the role

Key responsibilities & impact

Independently process, audit, and validate high-volume payroll accurately and on time across multiple jurisdictions, legal entities, pay groups, and payroll cycles
Handle escalated payroll support cases involving complex employee, manager, HR, and vendor inquiries
Lead complex payroll activities, including equity compensation, executive payroll, deferred compensation, board payments, mobile employee payroll, relocation, annual compensation, bonus cycles, taxable benefits, and special tax treatment items
Lead quarterly and year-end activities, including reconciliations, audits, amended filings, adjustments, taxable benefit reporting, and employee reporting requirements
Research and resolve complex payroll, tax, and benefits issues
Investigate payroll discrepancies, determine root causes, and recommend sustainable solutions
Support payroll system, configuration, integration, and process changes through structured end-to-end testing and validation
Develop test scripts, scenarios, and validation plans, including regression, integration, parallel, negative, and exception testing
Document testing outcomes, defects, risks, and recommendations
Identify opportunities to simplify, automate, standardize, and strengthen payroll processes and controls
Create and maintain process documentation, job aids, and operating procedures
Use Workday, ADP GlobalView, SAP-based payroll tools, and related technologies to support payroll delivery, integrations, and issue resolution
Support and troubleshoot inbound and outbound payroll integrations
Use approved AI, automation, reporting, and productivity tools while protecting confidential data and ensuring payroll compliance
Build partnerships with Benefits, Pension, Compensation, Finance, Tax, Technology, and external vendors
Communicate complex payroll concepts in clear, business-friendly language
Share knowledge, support teammates, and contribute to continuous improvement
Analyze payroll impacts related to benefits programs and identify trends, risks, and opportunities through payroll, benefits, tax, and reporting data
Evaluate impacts, risks, and alternatives before recommending changes or corrections
Apply sound judgment in ambiguous or non-standard payroll situations

Requirements

What you’ll need

5+ years of progressive payroll experience with increasing levels of responsibility
Strong analytical, troubleshooting, and problem-solving skills
Ability to independently research and resolve complex payroll, tax, and benefits issues
Experience with payroll audits, reconciliations, quarterly and year-end activities, taxable benefit reporting, and employee year-end reporting
Experience supporting payroll system or process changes
Experience documenting requirements and decisions, managing scope, developing test scenarios, and executing positive and negative testing
Experience with ADP GlobalView, SAP, or similar enterprise payroll systems
Expert-level knowledge of gross-to-net payroll processing, including earnings, deductions, taxable benefits, statutory remittances, employer liabilities, general ledger impacts, payroll funding, and accounting reconciliations
Advanced Excel and data analysis skills
Ability to manage multiple priorities and work independently with minimal direction
Ability to collaborate effectively within a team environment
CPP, FPC, or similar payroll certification preferred
Experience supporting international payroll operations, including expatriate payroll, mobile employees, cross-border taxation, and related compliance requirements across Canada, the United Kingdom, and Hong Kong preferred
Benefits administration or operations experience preferred
Experience serving as a lead tester, project contributor, subject matter expert, mentor, or escalation point preferred

Benefits

Comp & perks

Flexible work environment
Learning and career growth support
Health, dental, mental health, and vision coverage
Short- and long-term disability insurance
Life and AD&D insurance coverage
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans, including pension and 401(k)
Global share ownership plan with employer matching contributions
Financial education and counseling resources
Up to 11 paid holidays annually in the U.S.
3 personal days annually
150 hours of vacation annually
40 hours of sick time annually, or more where required by law
Statutory leaves of absence
Incentive compensation tied to business and individual performance