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Manulife

Product Owner

Manulife

. Lead and prioritize critical fraud initiatives to deliver business value .

Posted 10/23/2026full-timeRemote • Massachusetts • United StatesMid-LevelSenior💰 $73,350 - $122,250 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in leading fraud initiatives and product strategy within Long-Term Care environments, utilizing data analysis and KPIs to drive decision-making and enhance value delivery. Proficient in collaborating with cross-functional teams to prioritize product backlogs and facilitate effective communication.

Highest-signal resume keywords
Fraud, Waste & Abuse ExpertiseProduct DevelopmentData AnalysisAgile MethodologiesProject Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Product StrategyBacklog ManagementKPI MeasurementJourney MappingStory MappingChange ManagementData InterpretationPerformance TrackingTechnical Architecture UnderstandingRoadmap Planning
Soft Skills
Organizational SkillsAnalytical SkillsProblem-Solving SkillsVerbal CommunicationWritten Communication
Industry Keywords
Long-Term CareFraud PreventionClaims ManagementCross-Functional CollaborationUser Research

About the role

Key responsibilities & impact
  • Lead and prioritize critical fraud initiatives to deliver business value
  • Drive product strategy, roadmap, and delivery for Fraud, Waste & Abuse capabilities
  • Own and prioritize the product backlog, including epics, stories, and themes
  • Represent the voice of the customer using user research and feedback
  • Partner with agile teams, Scrum Leads, and cross-functional stakeholders to deliver prioritized features
  • Use KPIs, experiments, and data analysis to measure performance and guide product direction
  • Collaborate with Engineering, Design, and leadership to identify pain points and accelerate value delivery
  • Oversee release planning, remove roadblocks, and continuously improve through learning and adaptation

Requirements

What you’ll need
  • Experience in Long-Term Care (LTC), preferably within Fraud, Waste & Abuse, claims, or related product environments
  • Strong organizational, analytical, and problem-solving skills
  • Excellent verbal and written communication skills
  • Solid understanding of technical architecture, current technology stacks, and platform constraints
  • Experience facilitating journey mapping, story mapping, and roadmap planning sessions
  • Ability to lead projects or workstreams independently
  • Ability to provide subject matter guidance and coordinate small cross-functional teams
  • Experience in product development, project management, and change management
  • Ability to use KPIs, data interpretation, and performance tracking to validate decisions and measure outcomes

Benefits

Comp & perks
  • Incentive programs and incentive compensation tied to business and individual performance
  • Flexible work environment
  • Health insurance
  • Dental insurance
  • Mental health benefits
  • Vision insurance
  • Short- and long-term disability insurance
  • Life and AD&D insurance coverage
  • Adoption/surrogacy benefits
  • Wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans, including pension/401(k) savings plans
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Up to 11 paid holidays per year
  • 3 personal days per year
  • 150 hours of vacation per year
  • 40 hours of sick time per year, or more where required by law
  • Statutory leaves of absence
  • Remote work arrangement
  • Learning and career growth support
  • Reasonable accommodation during the application process