Product Owner

Manulife

. Lead and prioritize critical fraud initiatives to deliver business value .

Posted 10/23/2026full-timeRemote • Massachusetts • United StatesMid-LevelSenior💰 $73,350 - $122,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading fraud initiatives and product strategy within Long-Term Care environments, utilizing data analysis and KPIs to drive decision-making and optimize outcomes. Proven ability to collaborate with cross-functional teams and facilitate product development processes effectively.

Highest-signal resume keywords

Fraud, Waste & Abuse ExpertiseProduct DevelopmentData AnalysisAgile MethodologiesProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

KPI MeasurementData InterpretationJourney MappingStory MappingRoadmap PlanningTechnical Architecture UnderstandingPerformance TrackingChange Management

Soft Skills

Organizational SkillsAnalytical SkillsProblem-Solving SkillsVerbal CommunicationWritten Communication

Industry Keywords

Long-Term CareFraud InitiativesClaims ManagementProduct Backlog ManagementCross-Functional Collaboration

About the role

Key responsibilities & impact

Lead and prioritize critical fraud initiatives to deliver business value
Drive product strategy, roadmap, and delivery for Fraud, Waste & Abuse capabilities
Own and prioritize the product backlog, including epics, stories, and themes aligned to strategy
Represent the voice of the customer by incorporating user research and feedback into product decisions
Partner with agile teams, Scrum Leads, and cross-functional stakeholders to deliver prioritized features
Use KPIs, experiments, and data analysis to measure performance and guide product direction
Collaborate with Engineering, Design, and leadership to identify pain points and accelerate value delivery
Oversee release planning, remove roadblocks, and continuously improve through learning and adaptation

Requirements

What you’ll need

Required experience in Long-Term Care (LTC), preferably within Fraud, Waste & Abuse, claims, or related product environments
Strong organizational, analytical, and problem-solving skills
Excellent verbal and written communication skills
Solid understanding of technical architecture, current technology stacks, and platform constraints
Proven experience facilitating journey mapping, story mapping, and roadmap planning sessions
Demonstrated ability to lead projects or workstreams independently, provide subject matter guidance, and coordinate small cross-functional teams
Experience in product development, project and change management
Ability to use KPIs, data interpretation, and performance tracking to validate decisions, measure outcomes, and drive ongoing optimization

Benefits

Comp & perks

Incentive programs and incentive compensation tied to business and individual performance
Flexible environment supporting well-being and inclusion
Learning and career growth support
Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short- and long-term disability insurance
Life and AD&D insurance coverage
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans, including pension/401(k) savings plans
Global share ownership plan with employer matching contributions
Financial education and counseling resources
Up to 11 paid holidays per year
3 personal days per year
150 hours of vacation per year
40 hours of sick time per year, or more where required by law
Statutory leaves of absence
Remote working arrangement