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Manulife

Product Owner, Individual Insurance

Manulife

. Own and communicate the product vision, outcomes and prioritized backlog for IIC illustration capabilities.

Posted 9/29/2026full-timeWaterloo • CanadaMid-LevelSenior💰 CA$70,500 - CA$117,500 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Agile Product Management, including backlog management and user story writing, while effectively communicating product vision and collaborating with cross-functional teams. Possesses strong analytical skills and a solid understanding of the life and living benefits insurance industry, ensuring successful product outcomes and stakeholder satisfaction.

Highest-signal resume keywords
Agile Product ManagementCPO CertificationLife Insurance Industry KnowledgeUser Story WritingAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
MathematicsStatisticsActuarial ScienceBacklog ManagementRelease PlanningUser Story Writing
Soft Skills
Excellent Communication SkillsProblem-Solving SkillsInfluencing SkillsRelationship BuildingAdaptability
Tools & Technologies
JiraConfluence
Certifications & Qualifications
CPO Certification
Industry Keywords
Life InsuranceLiving BenefitsIllustration CapabilitiesCalculation-Driven Capabilities

About the role

Key responsibilities & impact
  • Own and communicate the product vision, outcomes and prioritized backlog for IIC illustration capabilities.
  • Collaborate with business subject-matter experts to validate product, tax and related illustration calculations across illustration and downstream systems.
  • Define and plan features and epics, then work with IT BAs to decompose them into user stories with acceptance criteria, assumptions, risks and dependencies.
  • Provide delivery squads with clarity on customer and business needs and the rationale behind priorities.
  • Elicit and synthesize requirements, research findings, stakeholder feedback and operational insights to inform product decisions.
  • Lead business acceptance testing and support timely resolution of defects and calculation discrepancies.
  • Coordinate with Technology, Sales, Marketing, Compliance, Operations and other internal or external partners for successful implementation.
  • Monitor outcomes and user experience after launch, identify improvement opportunities and adjust the backlog.
  • Identify delivery risks, dependencies and trade-offs and support evidence-based decisions and transparent escalation.

Requirements

What you’ll need
  • 3-5 yrs of relevant experience in mathematics, statistics, actuarial science, business, technology or a related discipline.
  • Working knowledge of agile product management principles and tools, including backlog management, user story writing, release planning, Jira and Confluence.
  • CPO certified (must have)
  • Experience in the life and living benefits insurance industry, with knowledge of insurance products, illustrations or calculation-driven capabilities considered a strong asset.
  • Strong analytical, organizational and problem-solving skills.
  • Excellent written and verbal communication skills, including translating complex business and calculation needs for technical audiences.
  • Ability to influence, facilitate decisions and resolve conflict without direct authority.
  • Ability to build trusted relationships and lead cross-functional groups.
  • Proactive risk management and sound judgment.
  • Adaptability, curiosity and a continuous improvement mindset.
  • Ability to coach and support colleagues while fostering an inclusive and respectful team environment.

Benefits

Comp & perks
  • Flexible work environment
  • Learning and career growth opportunities
  • Well-being and inclusion support
  • Health insurance
  • Dental insurance
  • Mental health benefits
  • Vision insurance
  • Short- and long-term disability insurance
  • Life and AD&D insurance
  • Adoption/surrogacy benefits
  • Wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans
  • Pension
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Paid holidays, vacation, personal, and sick days
  • Statutory leaves of absence
  • Incentive programs and incentive compensation tied to business and individual performance