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Manulife

Relationship Manager – Retirement Plans

Manulife

. Develop strategic, mutually beneficial relationships with advisors, TPAs, plan sponsors, and the Manulife John Hancock team .

Posted 11/12/2026full-timeRemote • United StatesMid-LevelSenior💰 $122,325 - $212,030 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in retirement plan products and compliance, with a strong focus on relationship management and strategic growth initiatives. Proven ability to implement retention strategies and support advisors in achieving their business goals.

Highest-signal resume keywords
Retirement Plan LeadershipERISA ComplianceFINRA Series 6 and 63Life Insurance and Variable LicensesBusiness Planning

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Plan DesignInvestment SelectionAsset MaximizationRetention StrategiesPlan Reviews
Soft Skills
Positive AttitudeTeam CollaborationCreative Problem SolvingInterpersonal CommunicationResults-Driven
Tools & Technologies
Manulife John Hancock ToolsBusiness Planning Software
Certifications & Qualifications
AIFAPAAPRChFCCLUCEBSCFACFPQKAQPA
Industry Keywords
Retirement PlansTPAsPlan SponsorsCompetitive LandscapeAdvisor Relationships

About the role

Key responsibilities & impact
  • Develop strategic, mutually beneficial relationships with advisors, TPAs, plan sponsors, and the Manulife John Hancock team
  • Establish yourself as a retirement plan leader within the region and a source of creative solutions for advisors
  • Maintain plan retention and contribute to profitable growth
  • Identify and position Manulife John Hancock tools and resources to support intermediaries’ ongoing service commitments
  • Work with intermediaries on plan design, investment selection, and ERISA compliance
  • Identify plans facing RFPs, competitive threats, or service-quality issues and implement retention strategies
  • Implement asset maximization and retention strategies to increase participation, deferral rates, and account consolidation
  • Solicit opportunities during interactions with advisors
  • Set expectations for ongoing service and serve as a point of contact
  • Conduct plan reviews and business planning meetings
  • Identify and address advisor or sponsor concerns and take corrective actions
  • Create, maintain, and implement a territory business plan to optimize retention and revenue growth
  • Help advisors grow their book of business
  • Schedule time with high-value advisors to support achievement of their goals
  • Work as a key member of a regional team to achieve retirement plan retention and growth in revenue and assets

Requirements

What you’ll need
  • Three to five years of similar experience
  • Life insurance and variable licenses as determined for territory
  • FINRA Series 6 and 63, or ability to obtain within 6 months of hire
  • Superior business insight related to retirement plan products, the industry and competitive landscape preferred
  • Industry designations such as AIF, APA, APR, ChFC, CLU, CEBS, CFA, CFP, QKA, QPA, QPFC, or RIA are a plus
  • Passion for contributing to a team with a positive attitude
  • Driven by practical results, opportunities to offer new ideas and methods, a supporting role, and opportunities to assist others with intention

Benefits

Comp & perks
  • Health insurance
  • Dental insurance
  • Mental health benefits
  • Vision insurance
  • Short- and long-term disability insurance
  • Life and AD&D insurance coverage
  • Adoption/surrogacy benefits
  • Wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans, including pension and 401(k) savings plans
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Up to 11 paid holidays
  • 3 personal days
  • 150 hours of vacation
  • 40 hours of sick time, or more where required by law
  • Statutory leaves of absence
  • Flexible work environment
  • Learning and career growth opportunities
  • Incentive compensation tied to business and individual performance