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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business analysis, process improvement, and project delivery, with a strong focus on stakeholder engagement and requirements management. Proficient in developing functional requirements, process maps, and facilitating cross-functional collaboration to drive successful business outcomes.
Highest-signal resume keywords
Business AnalysisProcess ImprovementRequirements ManagementAgile MethodologiesStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Requirements GatheringProcess MappingWorkflow DesignUser Stories CreationUse Cases DevelopmentFunctional SpecificationsChange ManagementUser Acceptance TestingOperational DocumentationBusiness Process Improvement
Soft Skills
Analytical SkillsCritical ThinkingProblem-SolvingCommunication SkillsCollaboration
Industry Keywords
Project LifecycleStakeholder EngagementCross-Functional TeamsFast-Paced EnvironmentTechnology-Enabled Transformation
About the role
Key responsibilities & impact- Elicit, analyze, document, and validate business requirements, objectives, and outcomes with stakeholders
- Translate business needs into functional requirements, user stories, process flows, and business rules
- Analyze business processes and identify process improvements, operational efficiencies, and enhanced customer experiences
- Assess business problems and recommend practical solutions aligned with strategic objectives
- Develop and maintain requirements documents, workflows, process maps, use cases, and functional specifications
- Document current-state and future-state processes for change initiatives and system enhancements
- Identify impacts of proposed changes across people, processes, policies, systems, and reporting
- Support development and implementation of new processes, products, and business capabilities
- Facilitate requirements workshops, discovery sessions, and stakeholder interviews
- Define business acceptance criteria and success measures
- Support business readiness, procedures, and operational documentation
- Identify risks, dependencies, assumptions, and opportunities throughout the project lifecycle
- Monitor implemented solutions to ensure business objectives and expected benefits are achieved
- Communicate with business management and partners across IT, Operations, Product & Marketing, Sales & Distribution, Compliance, Risk, and other teams
- Prepare documentation, recommendations, presentations, and status updates
- Facilitate alignment, issue resolution, and informed decision-making
- Partner with Product Owners, Project Managers, Business Analysts, QA, and technology teams
- Support UAT plans, test scenarios, business validation, change management, training, and implementation activities
- Act as liaison between business and technical teams throughout delivery
Requirements
What you’ll need- University degree or equivalent business experience
- More than 5 years of business analysis, process improvement, and/or project delivery experience
- Experience gathering, documenting, and managing business requirements throughout the project lifecycle
- Strong understanding of business analysis methodologies, process mapping, workflow design, and requirements management practices
- Ability to handle multiple demands and competing priorities in a fast-paced environment
- Strong analytical, critical thinking, and problem-solving skills
- Excellent verbal and written communication skills, including facilitation, presentation, and stakeholder management
- Ability to build relationships and collaborate effectively across business and technology teams
- Experience facilitating workshops, interviews, and requirements gathering sessions with diverse stakeholder groups
- Ability to create business process maps, user stories, use cases, functional requirements, and business documentation
- Experience supporting user acceptance testing, business readiness, and implementation activities
- Strong organizational skills with attention to detail and commitment to quality
- Ability to work independently and collaboratively within cross-functional teams
- Knowledge of Agile, Scrum, Waterfall, or hybrid delivery methodologies
- Experience working on technology-enabled business transformation, process improvement, or product initiatives
Benefits
Comp & perks- Flexible environment supporting well-being and inclusion
- Health insurance
- Dental insurance
- Mental health benefits
- Vision insurance
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans, including pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days
- Statutory leaves of absence
- Learning and career growth support
- Incentive programs and incentive compensation tied to business and individual performance