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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing and documenting business and technical requirements for payment processing, including API analysis and testing, process mapping, and data mapping. Proficient in SQL for troubleshooting and capable of communicating complex payment system concepts effectively.
Highest-signal resume keywords
Business AnalysisAPI TestingSQL ProficiencyProcess MappingRequirements Gathering
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Requirements GatheringProcess MappingData MappingAPI AnalysisSQLHTMLWorkflow DesignError HandlingTechnical SpecificationsUser Acceptance Testing
Soft Skills
Communication SkillsProblem-SolvingAnalytical AbilityOrganizationTeam Collaboration
Tools & Technologies
BrunoPostmanPayment SystemsDigital Payment JourneysTransaction Data
Industry Keywords
Payments ProcessingReal-Time Money MovementDigital Customer ExperiencesCross-Border TransactionsLegacy Payment Systems
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Analyze and document business and technical requirements for payments processing, real-time money movement, and digital customer experiences
- Clarify and translate business requirements into detailed system functionality
- Analyze end-to-end payment flows involving RTR, Interac, domestic payment networks, credit/debit transaction flows, and cross-border/exchange network integrations
- Review APIs supporting payment systems and recommend integration approaches
- Develop process maps and workflows for end-to-end payment journeys
- Create data mapping documents for transaction data, settlement flows, and reconciliation processes
- Test APIs using Bruno/Postman and document payment-related error scenarios
- Investigate incidents using SQL to troubleshoot payment failures, delays, and reconciliation issues
- Support operational teams with payment and transaction-related inquiries
- Develop documentation for new processes, system enhancements, and payment features
- Build and maintain HTML email templates for digital onboarding and payment-related communications
- Communicate payment system and technical concepts in clear, business-friendly language
- Partner with stakeholders to improve UX/UI in digital payment journeys
- Conduct discovery sessions with business and technical stakeholders
- Support delivery and user acceptance testing of digital and mobile payment features
- Collaborate with engineering teams to validate integrations with core payment systems
- Ensure solutions align with business objectives, compliance, and scalability requirements
- Contribute to modernization of legacy payment systems
Requirements
What you’ll need- University degree or equivalent business experience
- More than 5 years as a Business Analyst in a technology-driven or payments-focused environment
- Proven experience as an IT Business Analyst or similar role in a technology-driven environment
- Strong skills in requirements gathering, scope definition, and translating business needs into technical specifications
- Knowledge of project management methodology and workflow design
- Experience analyzing APIs, including endpoints, parameters, authentication, and error handling
- Ability to create process maps, workflows, and detailed data mapping documents
- Familiarity with API testing tools such as Bruno, Postman, or similar
- Proficiency in SQL for production investigation and root cause analysis
- Basic knowledge of HTML and ability to build or edit email templates
- Ability to manage multiple demands and competing priorities
- Strong written and verbal communication skills
- Good organization, problem-solving, and analytical ability
- Ability to work independently or as part of a team
Benefits
Comp & perks- Flexible environment supporting well-being and inclusion
- Learning and career growth support
- Health, dental, mental health, and vision coverage
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans, including pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days in Canada
- Statutory leaves of absence
- Incentive programs and incentive compensation tied to business and individual performance