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Senior Director – Governance and Execution Oversight
Manulife. Drive execution discipline, governance effectiveness, adoption management, and value realization across Global Risk transformation initiatives in AI, Data, and Technology .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving governance effectiveness, adoption management, and value realization for AI, Data, and Technology transformation initiatives. Proficient in developing performance metrics, reporting frameworks, and facilitating cross-functional collaboration to optimize portfolio execution and strategic decision-making.
Highest-signal resume keywords
Governance EffectivenessPerformance ReportingCross-Functional InitiativesValue Realization FrameworksStrategic Execution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Portfolio GovernanceProgram ManagementOperational MetricsDashboards DevelopmentTransformation Demand ManagementKPI DefinitionContinuous ImprovementGovernance Operating ModelsMetrics ReportingAdoption Management
Soft Skills
Relationship BuildingAccountability PromotionCommunication SkillsStakeholder CoordinationLeadership Engagement
Tools & Technologies
DashboardsScorecardsExecutive Management ReportingRASCIsSOPsPlaybooks
Certifications & Qualifications
CPAPMPAgileProsciLean Six SigmaCBAP
Industry Keywords
Financial ServicesRisk ManagementComplianceTransformation OfficeOrganizational Change
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Drive execution discipline, governance effectiveness, adoption management, and value realization across Global Risk transformation initiatives in AI, Data, and Technology
- Translate strategic priorities into executable workstreams
- Oversee intake and prioritization processes
- Establish operating frameworks and governance disciplines
- Define metrics and reporting for adoption, benefits realization, capacity utilization, and portfolio performance
- Partner with senior leaders to develop executable workstream plans
- Establish and maintain prioritization, intake, qualification, approval, and execution oversight processes
- Drive accountability and follow-through on governance decisions
- Coordinate cross-functional stakeholders on delivery plans, dependencies, milestones, and outcomes
- Monitor execution progress and escalate delivery risks, constraints, and resource challenges
- Support portfolio intake, assessment, prioritization, planning, and leadership decision-making
- Maintain visibility into transformation demand, delivery capacity, investment priorities, and execution status
- Develop portfolio reporting and performance management practices
- Define measurement frameworks for technology, automation, AI, and Data transformation initiatives
- Establish and report KPIs for adoption, utilization, business outcomes, benefits realization, and operational effectiveness
- Develop methodologies for measuring product value, customer value, business impact, and sustained adoption
- Address adoption barriers and optimize value realization with product owners, business stakeholders, and transformation leaders
- Design and formalize governance operating models
- Develop RASCIs, SOPs, playbooks, operating frameworks, qualification frameworks, intake processes, and governance documentation
- Drive continuous improvement in governance effectiveness and execution efficiency
- Establish recurring reporting cycles and develop dashboards, scorecards, and executive management reporting
- Generate actionable insights for portfolio optimization and strategic decision-making
- Track and communicate transformation outcomes to senior leadership
- Build relationships with executives, product owners, transformation leads, and business stakeholders
- Present recommendations, portfolio insights, and performance updates to leadership forums
- Promote accountability, adoption, continuous improvement, and outcomes-based delivery
Requirements
What you’ll need- University degree in Business, Finance, Risk Management, Information Technology, Organizational Change, or a related field
- 8+ years of progressive experience supporting large-scale business transformation, strategic execution, portfolio governance, program management, organizational effectiveness, or technology adoption initiatives
- Experience working with executive governance forums and senior leadership teams
- Experience developing performance reporting, operational metrics, dashboards, and value realization frameworks
- Experience driving cross-functional initiatives across complex organizations
- Professional certifications such as CPA, PMP, Agile, Prosci, Lean Six Sigma, CBAP, or equivalent are considered an asset
- Financial services, risk management, compliance, governance, or transformation office experience preferred
Benefits
Comp & perks- Learning and career growth opportunities
- Flexible environment supporting well-being and inclusion
- Health insurance
- Dental insurance
- Mental health benefits
- Vision insurance
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans
- Pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days
- Statutory leaves of absence
- Reasonable accommodation during the application process