Senior Investment Operations Analyst, Private Markets

Manulife

. Support the end-to-end operational lifecycle of private market investments, including capital calls, distributions, fundings, expense payments, reimbursements, tax payments, management fees, and interest payments .

Posted 10/28/2026full-timeBoston • Massachusetts • United StatesSenior💰 $73,350 - $122,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing the operational lifecycle of private market investments, including capital calls, distributions, and investment accounting. Proficient in coordinating complex transactions, monitoring fund liquidity, and implementing process improvements while ensuring compliance and operational controls.

Highest-signal resume keywords

Investment Operations ManagementCapital Calls And DistributionsAdvanced Excel SkillsInvestment Accounting SystemsStakeholder Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Investment OperationsFund AdministrationPortfolio ReportingCash MonitoringTransaction ReconciliationOperational Risk ManagementProcess ImprovementFinancial AnalysisCompliance DocumentationBanking Activities

Soft Skills

Analytical SkillsProblem-SolvingOrganizational SkillsAttention To DetailCommunication Skills

Tools & Technologies

Investment Management SystemsAccounting SystemsBanking Platforms

Certifications & Qualifications

CFACAIACPACSC

Industry Keywords

Private EquityPrivate CreditInfrastructureReal EstateInvestment Lifecycle Events

About the role

Key responsibilities & impact

Support the end-to-end operational lifecycle of private market investments, including capital calls, distributions, fundings, expense payments, reimbursements, tax payments, management fees, and interest payments
Request, validate, and coordinate complex investment and cash transactions with supporting documentation, approvals, and operational controls
Manage and monitor fund and investment cash activity, bank balances, wires, transfers, deal fundings, capital call receipts, and distributions
Coordinate wire activity and payment processing, including wire directives, payment instruction verification, segregation-of-duties, and approval controls
Perform portfolio, cash, and transaction reconciliations and investigate and resolve operational breaks, discrepancies, and transaction issues
Coordinate corporate action elections with portfolio managers and custodian banks
Support banking and liquidity activities, including account administration, cash monitoring, banking platform access, and coordination with custodians and banking partners
Coordinate operational activities for fund credit facilities and letters of credit, including funding requirements, fees, compliance documentation, and reporting
Monitor fund liquidity and assess funding requirements against available cash and applicable credit facilities
Partner with investment teams, fund administrators, custodians, Treasury, Finance, Infrastructure Operations, and front office teams
Monitor operational risks and maintain controls, documentation standards, audit support, and compliance support
Lead or participate in process improvements, automation, system enhancements, and new operational workflows
Develop, maintain, and enhance operating procedures, controls, and process documentation
Serve as a subject matter resource and escalation point, providing guidance and cross-training to team members

Requirements

What you’ll need

Bachelor's degree in Finance, Accounting, Business, Economics, or a related field
5+ years of experience in investment operations, fund administration, investment accounting, portfolio reporting, or alternative investment operations
Experience supporting Private Equity, Private Credit, Infrastructure, Real Estate, or other private market investment strategies preferred
Strong understanding of capital calls, distributions, investment accounting, partnership structures, and investment lifecycle events
Experience working with investment managers, custodians, fund administrators, and finance teams
Advanced Excel skills
Experience with investment management, accounting, or reporting systems
Strong analytical, problem-solving, and organizational skills with exceptional attention to detail
Excellent communication and stakeholder management capabilities
Professional designations such as CFA, CAIA, CPA, CSC, or progress toward completion considered an asset

Benefits

Comp & perks

Flexible work environment supporting learning, growth, well-being, and inclusion
Health, dental, mental health, and vision coverage
Short- and long-term disability insurance
Life and AD&D insurance coverage
Adoption/surrogacy and wellness benefits
Employee/family assistance plans
Retirement savings plans, including pension and 401(k) savings plans
Global share ownership plan with employer matching contributions
Financial education and counseling resources
Up to 11 paid holidays annually in the U.S.
3 personal days annually
150 hours of vacation annually
40 hours of sick time annually, or more where required by law
Statutory leaves of absence
Incentive programs and incentive compensation tied to business and individual performance
Reasonable accommodation support during the application process