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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Digital Product Management with a focus on leading cross-platform strategies and delivering unified member experiences. Proven ability to manage partnerships, evaluate integration opportunities, and utilize data insights for continuous improvement.
Highest-signal resume keywords
Digital Product ManagementCross-Platform StrategyAPIs and SDKs ExpertiseRelationship-Building SkillsKPI Definition and Monitoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital Product ManagementPlatform ServicesAPIsSDKsData InsightsBusiness CasingROI TrackingIntegration ScalingPerformance RecommendationsMember Experience Optimization
Soft Skills
Strong Communication SkillsRelationship-BuildingAdaptabilitySelf-MotivationAccountability
Certifications & Qualifications
University Degree in BusinessUniversity Degree in Technical FieldUniversity Degree in Quantitative Field
Industry Keywords
Member ExperienceEnterprise-Wide AdoptionStakeholder ManagementStrategic PartnershipsDigital Health
About the role
Key responsibilities & impact- Lead the end-to-end strategy, design, and delivery of a unified member experience across platforms and lines of business
- Drive initiatives from discovery through launch, measurement, and optimization
- Manage delivery risks, dependencies, and trade-offs across platforms and stakeholders
- Maintain alignment with senior leaders on priorities, scope, milestones, and outcomes
- Manage strategic platform and digital health partners and align partner roadmaps with enterprise priorities
- Evaluate partnership opportunities and contribute to build, buy, and integration decisions
- Co-lead the enterprise member experience roadmap with Product, Technology, Architecture, Data, Operations, and Business leaders
- Identify and prioritize opportunities delivering value for members and the enterprise
- Lead shared services, configurable capabilities, standardized integration patterns, APIs, data exchanges, and shared technology services
- Partner with Engineering, Architecture, Security, and Design teams
- Define and monitor KPIs and success metrics
- Use data insights, experimentation, and member feedback to improve the end-to-end experience
- Provide performance and business-impact recommendations to leadership
- Translate complex technical and business topics into executive-level communications
- Build relationships across business units and functions to drive alignment, decision-making, and execution
- Present strategic recommendations, progress updates, risks, and opportunities to senior leadership
Requirements
What you’ll need- Minimum of 7+ years of Digital Product Management experience
- Demonstrated horizontal ownership across multiple platforms or business units
- University Degree in Business, Technical, or a Quantitative Field
- Demonstrated ability to prepare and present clear, concise memos and recommendations to senior leadership
- Strong communication skills for simplifying complex, technical, and architectural topics across several platforms
- Exceptional relationship-building skills with senior business leaders, technology partners, and external vendors / health partners
- Ability to work under pressure, manage multiple competing priorities, and adapt to changing demands
- Proven experience integrating and scaling services and solutions from initial build (0 to 1) to enterprise-wide adoption (1 to n) across multiple platforms
- High level of self-motivation, ownership, and accountability for enterprise outcomes
- Highly developed financial and commercial acumen, including business casing, ROI, and ongoing value tracking
- Comprehensive expertise in platform services, APIs, and SDKs in multi-line-of-business or enterprise environments
Benefits
Comp & perks- Flexible work environment
- Learning and career growth support
- Well-being and inclusion support
- Health insurance
- Dental insurance
- Mental health benefits
- Vision insurance
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans
- Pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days
- Statutory leaves of absence
- Incentive programs and incentive compensation tied to business and individual performance