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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in overseeing Retail Long-Term Care re-rate programs, with a strong focus on analysis, implementation, and stakeholder collaboration. Proficient in utilizing EXL LifePRO Administration System and Pega Workflow Systems while applying IT development and quality engineering practices.
Highest-signal resume keywords
LTC Re-Rate ExperienceEXL LifePRO Administration SystemPega Workflow SystemsIT Quality Engineering PracticesScrum/Agile Practitioner
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
LTC Re-Rate ExperienceEXL LifePRO Administration SystemPega Workflow SystemsIT Development PracticesIT Quality Engineering Practices
Soft Skills
Strong Written Communication SkillsStrong Verbal Communication Skills
Industry Keywords
Retail Long-Term CareRe-Rate ProgramStakeholder CollaborationSubject Matter ExpertQA Implementation
About the role
Key responsibilities & impact- Oversee the Retail Long-Term Care (RLTC) re-rate program
- Perform hands-on work across filing, analysis, build, QA, implementation, and ongoing program operations
- Lead the RLTC Re-Rate team in executing RLTC rounds/waves
- Serve as the subject matter expert for technical questions and capabilities
- Work with various stakeholders and anticipate future issues
- Interact with senior leaders and provide SME-level knowledge in meetings and presentations
Requirements
What you’ll need- 5-10 years of LTC Re-Rate Experience
- Experience with EXL LifePRO Administration System
- Experience with Pega Workflow Systems
- Working knowledge of IT infrastructure
- Working knowledge of IT Development practices
- Working knowledge of IT Quality Engineering practices
- Strong written and verbal communication skills
- Scrum/Agile Practitioner preferred
Benefits
Comp & perks- Incentive programs and incentive compensation tied to business and individual performance
- Flexible environment supporting learning, growth, well-being, and inclusion
- Health insurance
- Dental insurance
- Mental health benefits
- Vision insurance
- Short-term disability insurance
- Long-term disability insurance
- Life and AD&D insurance
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans, including pension and 401(k) savings plans
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Up to 11 paid holidays per year in the U.S.
- 3 personal days per year in the U.S.
- 150 hours of vacation per year in the U.S.
- 40 hours of sick time per year in the U.S., or more where required by law
- Statutory leaves of absence
- Hybrid work arrangement: 3 days in office and 2 days from home
