Technical Program Manager

Manulife

. Lead the end-to-end lifecycle of complex technology initiatives from planning and mobilization through delivery, implementation, and post-implementation review .

Posted 10/14/2026full-timeToronto • CanadaMid-LevelSenior💰 CA$86,100 - CA$136,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading complex technology initiatives through all phases, including planning, execution, and post-implementation review. Proficient in stakeholder management, risk assessment, and program performance tracking to ensure successful delivery outcomes.

Highest-signal resume keywords

Technical Program ManagementAgile MethodologiesJiraPMP CertificationStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program TrackingRisk AssessmentDelivery MetricsChange ManagementSolution Architecture

Soft Skills

CommunicationFacilitationCollaborationNegotiationProblem-Solving

Tools & Technologies

JiraConfluence

Certifications & Qualifications

PMP Certification

Industry Keywords

Life Insurance WorkflowsFinancial Services Regulatory Considerations

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead the end-to-end lifecycle of complex technology initiatives from planning and mobilization through delivery, implementation, and post-implementation review
Define program scope, objectives, outcomes, milestones, delivery plans, governance, and success measures with business and technology stakeholders
Coordinate engineering, architecture, product, operations, security, risk, and vendor teams
Build and maintain integrated program plans covering milestones, resources, dependencies, critical paths, and commitments
Identify, assess, and manage risks, issues, assumptions, and dependencies; drive mitigation and escalate decisions
Establish governance, reporting, and decision-making forums for visibility into program health, progress, tradeoffs, and outcomes
Facilitate planning sessions, status reviews, dependency discussions, and retrospectives
Partner with technical leads on solution architecture, delivery constraints, sequencing, operational readiness, and nonfunctional requirements
Manage scope, schedule, and delivery approach changes through impact assessment, stakeholder alignment, and documented decisions
Track program performance and delivery metrics to improve predictability, quality, and execution
Coordinate implementation, release, change management, and operational readiness activities
Lead post-implementation reviews, capture lessons learned, and drive continuous improvement
Improve delivery processes, team collaboration, and technology outcomes

Requirements

What you’ll need

Minimum 3+ years of experience in technical program management, technical project management, technology delivery, or a similar role
Experience with program and project tracking tools such as Jira, Confluence, or similar platforms
Experience with Agile, hybrid, and traditional program delivery methodologies
Experience managing large, complex initiatives spanning multiple teams, systems, vendors, or business areas
Excellent communication, facilitation, collaboration, negotiation, and stakeholder management skills
Ability to translate complex technical information into clear plans, decisions, and updates for technical and nontechnical audiences
Strong analytical, organizational, problem-solving, and decision-making skills
Ability to influence without direct authority, create accountability, and drive progress in a matrixed environment
Experience developing executive-level status reporting, delivery metrics, risk assessments, and decision materials
Bachelor's degree in Computer Science, Information Technology, Information Systems, Business, or a related field, or equivalent experience (preferred)
PMP certification (preferred)
Knowledge of life insurance or financial services workflows and regulatory considerations is an asset

Benefits

Comp & perks

Flexible environment supporting well-being and inclusion
Learning and career growth support
Health, dental, mental health, and vision benefits
Short- and long-term disability insurance
Life and AD&D insurance coverage
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans, including pension
Global share ownership plan with employer matching contributions
Financial education and counseling resources
Paid holidays, vacation, personal, and sick days in Canada
Statutory leaves of absence
Incentive programs and incentive compensation tied to business and individual performance