Technical Program Manager – FIA

Manulife

. Lead end-to-end delivery and ongoing optimization of strategic technology initiatives across New Business and Underwriting .

Posted 10/8/2026full-timeBoston • Massachusetts • United StatesMid-LevelSenior💰 $92,475 - $160,290 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical program management within the life insurance industry, focusing on delivering technology solutions that align with business priorities and regulatory requirements. Proficient in Agile methodologies and the Software Development Life Cycle (SDLC), with a strong ability to manage integrations and complex IT solutions.

Highest-signal resume keywords

Technical Program ManagementLife Insurance Industry ExperienceAgile MethodologiesSoftware Development Life Cycle (SDLC)Integration Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementRisk AssessmentTest GovernanceAPI ManagementData IntegrationSoftware DeliveryRegulatory ComplianceDecision-MakingStrategic PlanningFinancial Oversight

Soft Skills

CommunicationProblem-SolvingAdaptabilityInfluencing OutcomesCollaboration

Tools & Technologies

Agile ToolsCase Management SystemsCRM SolutionsDocument Generation ToolsE-Signature Solutions

Industry Keywords

New BusinessUnderwritingLife Insurance Regulatory ConceptsOperational ReadinessContinuous Learning

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Lead end-to-end delivery and ongoing optimization of strategic technology initiatives across New Business and Underwriting
Translate business priorities into executable technology roadmaps
Coordinate delivery across the application journey, from intake and evidence collection through risk assessment, case management, decisioning, policy issuance, and delivery
Manage integrated planning, scope and dependency management, financial oversight, testing, release readiness, and stakeholder communication
Oversee the full SDLC from initiation and delivery through implementation, stabilization, and post-launch support
Lead initiation, planning, execution, monitoring and control, closure, and post-initiative evaluation
Ensure delivery meets scope, budget, schedule, regulatory, operational-readiness, and customer commitments
Apply software engineering and technology knowledge to support technology strategies and effective software delivery
Provide cross-functional leadership and build alignment on product architecture
Coordinate requests with IT service areas
Identify and mitigate technical risks
Partner with the Business Initiative Lead to define schedules, milestones, goals, scope, solution options, feasibility, and delivery considerations
Foster an inclusive culture of innovation and collaboration
Promote alignment and productivity across the team

Requirements

What you’ll need

3–5 years of technical program management experience in a related field
3+ years of experience delivering technology solutions in the life insurance industry
Direct exposure to New Business and Underwriting required
Familiarity with life insurance regulatory and business concepts
Project or initiative management skills and proficiency with relevant software tools and methodologies
Proficiency in Agile and the Software Development Life Cycle (SDLC)
Understanding of Agile metrics, Scrum, and similar Agile methodologies
Working knowledge of data, integration, and platform capabilities required for AI solutions
Experience delivering complex, large-scale IT solutions, including modernization and integration work involving APIs and data pipelines in regulated environments
Working knowledge of insurance regulatory and compliance considerations
Experience with test governance, including TDD, parallel testing, defect triage, and sign-off processes
Excellent communication, presentation, interpersonal, strategic thinking, problem-solving, and decision-making skills
Ability to balance short-term priorities, long-term objectives, and trade-offs
Adaptability and resilience in a dynamic, fast-paced environment
Ability to influence outcomes and execute work without direct authority over resources
Ability to articulate a technical vision and translate desired outcomes into practical options and execution plans
Confidence presenting business cases and roadmaps to senior leaders, sponsors, and stakeholders
Commitment to continuous learning and openness to change and improvement
Ability to work through ambiguity and bring clarity to decisions and expected outcomes
Experience partnering with Marketing and Distribution teams to translate product and regulatory requirements into technology deliverables
Ability to design and manage integrations across product and rate data sources, rules engines, document generation, e-signature, CRM or portal solutions, and case management systems
Experience with API contracts, versioning, and backward compatibility

Benefits

Comp & perks

Flexible environment supporting well-being and inclusion
Learning and career growth support
Health, dental, mental health, and vision coverage
Short- and long-term disability insurance
Life and AD&D insurance coverage
Adoption/surrogacy and wellness benefits
Employee/family assistance plans
Retirement savings plans, including pension and 401(k)
Global share ownership plan with employer matching contributions
Financial education and counseling resources
Up to 11 paid holidays in the U.S.
3 personal days
150 hours of vacation annually
40 hours of sick time annually, or more where required by law
Statutory leaves of absence
Incentive programs and incentive compensation tied to business and individual performance