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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in risk assessment and underwriting in compliance with industry standards, while effectively communicating decisions and building strong relationships with stakeholders. Proficient in analyzing medical conditions and applying financial knowledge to support critical illness assessments.
Highest-signal resume keywords
Risk AssessmentUnderwriting DecisionsMedical TerminologyAnalytical SkillsBilingual Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk ClassificationCritical Illness AssessmentFinancial KnowledgeAnatomy KnowledgeDecision-Making Skills
Soft Skills
Communication SkillsProblem-Solving SkillsMentoring SkillsCustomer Service SkillsAttention to Detail
Tools & Technologies
Pricing ToolsUnderwriting Systems
Certifications & Qualifications
LOMA CoursesALU Courses
Industry Keywords
Consumer LawsMedical DevelopmentsRisk FactorsConfidentialityDisclosure
About the role
Key responsibilities & impact- Assess and classify risk in line with Manulife’s underwriting philosophy and standards
- Collaborate with sales and head office partners to deliver quality, competitive underwriting decisions
- Support National Accounts, General Agents, and Advisors through sound risk assessment, clear communication, and collaborative problem-solving
- Build trusted internal and external relationships
- Communicate decisions clearly and make each customer interaction meaningful
- Comply with consumer laws and regulations governing risk classification, confidentiality, and disclosure
- Identify underwriting challenges and propose practical process improvements
- Continue building expertise through professional development and leadership opportunities
Requirements
What you’ll need- Approval limits of at least $5,000,000 in life insurance and $250,000 in critical illness insurance
- Strong knowledge of anatomy, medical terminology, diseases, tests, and treatments
- Awareness of medical developments, current events, and industry trends
- Ability to apply current technical information and explain pricing tools, systems, processes, and underlying principles
- Strong analytical, research, problem-solving, critical-thinking, and decision-making skills
- Excellent mentoring, partnership, customer service, written, and verbal communication skills
- Strong financial knowledge
- Experience assessing Critical Illness cases, with strong knowledge of medical conditions, diagnostic criteria, and associated risk factors
- Strong organization and attention to detail
- Flexibility to adapt and meet tight deadlines
- Commitment to continuous learning through current enrolment or strong interest in LOMA and/or ALU courses
- University or college degree in a related discipline is an asset
- Bilingual proficiency in English and French is an asset
Benefits
Comp & perks- Professional development and leadership opportunities
- Annual commitment of 40 learning hours
- Health insurance
- Dental insurance
- Mental health benefits
- Vision insurance
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans
- Pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days
- Statutory leaves of absence
- Incentive programs and incentive compensation tied to business and individual performance