Direct Response – Donor Engagement Manager

MAP International

. Coordinate direct response campaign review workflows from creative briefs and internal reviews through final-art approvals .

Posted 10/8/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong project management and organizational skills, effectively coordinating direct response campaigns and managing multiple deadlines. Proficient in donor database management and communication strategies to enhance fundraising efforts.

Highest-signal resume keywords

Project ManagementDonor Database ManagementEmail MarketingAsanaSharePoint

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project CoordinationFundraising StrategyCampaign ReportingData IntegrityCreative Review Processes

Soft Skills

Attention to DetailClear CommunicationInterpersonal Skills

Tools & Technologies

CRM SystemsFile-Sharing Platforms

Industry Keywords

Nonprofit FundraisingDirect Response CampaignsStakeholder EngagementMarketing Operations

About the role

Key responsibilities & impact

Coordinate direct response campaign review workflows from creative briefs and internal reviews through final-art approvals
Send and collect stakeholder feedback and ensure revisions are completed on schedule
Project-manage tasks and deadlines in Asana, flagging overdue items, identifying roadblocks, and resolving issues with stakeholders
Coordinate dependent due dates and production schedules with vendors and internal teams
Participate in weekly status meetings and provide updates on timelines and risks
Maintain seed lists for mail and email campaigns
Support new direct response initiatives, including ringless voicemail campaigns for new donors
Maintain comprehensive email, advertising, and creative-test logs with performance data
Enter mail and send dates into shared calendars
Organize final campaign files in designated SharePoint folders according to SOP
Execute and coordinate outbound donor communications aligned with fundraising appeals
Participate in donor thank-you calls, follow-up outreach, campaign solicitations, and stewardship initiatives
Coordinate donor outreach messaging, timing, and strategy with the Direct Response & Database Officer
Document donor outreach, interactions, and engagement outcomes in the CRM
Identify donor cultivation, reactivation, and stewardship opportunities
Provide donor-conversation insights to inform fundraising strategies, messaging, and campaign planning
Coordinate video and ringless voicemail projects with the President & CEO’s Executive Assistant
Distribute final approved campaign files to internal stakeholders
Compile visuals and key dates for appeals and create weekly PowerPoint updates
Maintain relationships with donors and external vendors, including creative agencies and digital fundraising platform providers

Requirements

What you’ll need

Bachelor’s degree required; degree in Marketing, Communications, Nonprofit Management, Business, or related field preferred
3–5 years of experience in nonprofit fundraising, marketing operations, project coordination, or a related field
Strong project management and organizational skills with the ability to manage multiple deadlines simultaneously
Exceptional attention to detail and follow-through
Experience using project management tools such as Asana or similar
Comfort working with file-sharing platforms such as SharePoint or similar
Clear written and verbal communication skills
Ability to communicate effectively with donors, internal stakeholders, and external vendors
Proficiency using donor database and CRM systems, including maintaining donor records, ensuring data integrity, and documenting donor communications and interactions
Experience supporting a direct response fundraising team
Familiarity with email marketing, QA testing, or campaign reporting
Exposure to creative review processes or vendor coordination
Interest in learning direct response fundraising strategy and performance analysis
Ability to engage respectfully and knowledgeably with individuals from Christian faith traditions, including participating in faith-based conversations and offering prayer when requested by donors
Ability to read, write, and speak English fluently
Ability to travel, including long-haul international flights

Benefits

Comp & perks

Remote work arrangement
Travel less than 10%
Opportunity to directly engage with donors
Long-haul international travel opportunities
Reasonable accommodations for individuals with disabilities