Salesforce Administrator

Marathon Health

. Administer and maintain the Salesforce platform, including user setup, profiles, permission sets, roles, sharing rules, and security settings .

Posted 9/18/2026full-timeRemote • United StatesJunior💰 $75,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Salesforce Administration, including user management, configuration, and troubleshooting, while ensuring compliance with security and governance standards. Proficient in developing reports, dashboards, and analytics to support business stakeholders and enhance platform performance.

Highest-signal resume keywords

Salesforce Administrator CertificationSales Cloud KnowledgeService Cloud KnowledgeData Quality ManagementAgile Environment Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce ConfigurationCustom ObjectsValidation RulesApproval ProcessesFlow AutomationsApexSOQLComplex ReportingUser SupportTroubleshooting

Soft Skills

Problem-SolvingAnalytical ThinkingVerbal CommunicationWritten CommunicationCollaboration

Tools & Technologies

Azure DevOpsGearsetGitSalesforce Lightning ExperienceCI/CD Tools

Certifications & Qualifications

Salesforce Administrator CertificationAdditional Salesforce Certifications

Industry Keywords

HealthcareGrowth-Focused OrganizationsGovernanceSecurity ModelsUser Management

Tech Stack

Tools & technologies

AzureCloud

About the role

Key responsibilities & impact

Administer and maintain the Salesforce platform, including user setup, profiles, permission sets, roles, sharing rules, and security settings
Configure Salesforce functionality including custom objects, fields, page layouts, record types, validation rules, approval processes, and Flow automations
Monitor platform health and troubleshoot configuration, integration, performance, and user-reported issues
Assist with Salesforce releases, updates, sandbox management, and deployment activities
Ensure configurations align with governance, security, scalability, and platform best practices
Serve as the initial point of contact for Salesforce user questions, support requests, and enhancement ideas
Provide end-user support and troubleshooting
Develop and maintain user guides, training materials, knowledge articles, release notes, and support documentation
Support onboarding and training of new users
Create and maintain reports, dashboards, and analytics for business stakeholders
Perform data quality reviews, audits, validation checks, deduplication, imports, exports, and mass updates
Partner with stakeholders to define reporting requirements and deliver business metrics and operational insights
Gather business requirements and identify process improvement opportunities
Translate business needs into Salesforce configuration changes, workflow enhancements, and declarative automation solutions
Participate in testing, QA, UAT, validation, change management, release management, and deployment activities
Support security reviews, audits, compliance initiatives, and governance activities
Collaborate with administrators, solutions engineers, developers, project managers, and business stakeholders on Salesforce enhancements
Stay current on Salesforce releases, features, certifications, and industry best practices
Identify opportunities to improve platform performance, usability, security, and scalability

Requirements

What you’ll need

Bachelor’s degree in Information Systems, Business, or a related field and 1–3 years hands-on experience supporting business users as a Salesforce Administrator, or equivalent combination of education and experience
Salesforce Administrator certification required
Strong knowledge of Sales Cloud, Service Cloud with Omni-Channel, Lightning Experience, Flows, and complex reporting and dashboards
Familiarity with LWCs, Apex, SOQL, and triggers preferred
Additional Salesforce certifications strongly preferred
Familiarity with CI/CD tools, release pipelines, and source control best practices, including Azure DevOps, Gearset, and Git
Experience troubleshooting user issues and managing data quality initiatives
Experience with strict security models and access management
Experience working in Agile environments
Experience with healthcare or growth-focused organizations
Strong problem-solving and analytical thinking skills focused on root-cause analysis
Strong verbal and written communication skills
Ability to collaborate effectively across technical and business teams
Highly organized and meticulous, with strong attention to detail
Ability to work independently in dynamic, fast-paced environments
Eagerness to learn new Salesforce capabilities and continuously develop technical expertise
Ability to balance operational support with long-term platform improvements
Ability to leverage AI tools across analysis, configuration, testing, and documentation

Benefits

Comp & perks

Great Place to Work® certified employer
Value-based healthcare model improving the healthcare experience for members and providers
Opportunities to continue learning and growing within the Salesforce ecosystem
Additional Salesforce certifications strongly preferred and supported by the role
Remote work arrangement