Marathon Health

People Operations

• Define and execute the People Partner strategy, priorities, KPIs, and success measures
• Lead, coach, and develop the six-person People Partner team
• Advise business people leaders and clinical operations senior leaders on workforce strategy, organizational effectiveness, leadership performance, change management, and business transformation
• Assess workforce capacity, organizational structure, critical roles, talent risks, and future capabilities
• Strengthen people-leader capability through coaching, consultation, tools, and scalable learning
• Provide senior-level direction for complex investigations, performance matters, accommodations, leaves, separations, and workplace concerns
• Partner with HRIS to optimize Workday processes, data quality, reporting, and manager self-service
• Identify and implement responsible AI-enabled tools and automation across People Partner workflows and healthcare workforce decision-making
• Analyze workforce data to identify trends, risks, and opportunities and create recommendations and impact scorecards
• Lead people strategy for organizational changes and enterprise transformations
• Monitor employment requirements and healthcare workforce considerations and guide policy application
• Oversee assigned People Operations programs and vendors, including leave administration, workers’ compensation, unemployment, immigration, and compliance reporting

Director, People Partners

Program Manager

• Manage the day-to-day evolution of Marathon Health University as a connected learning ecosystem across onboarding, enterprise programs, functional learning, technology, resources, and communications
• Oversee the learning portfolio and teammate experience to ensure programs and pathways are relevant, coordinated, scalable, and easy to navigate
• Establish learning standards, governance, operating rhythms, and an integrated enterprise learning calendar
• Partner with leaders, learning owners, and SMEs to identify capability gaps and translate business needs into learning and enablement solutions
• Manage enterprise learning programs and onboarding from planning through implementation, reinforcement, and measurement
• Oversee program readiness and coordination across facilitators, SMEs, learning owners, technology partners, vendors, and contributors
• Support enterprise change initiatives by coordinating learning, communications, adoption, and reinforcement
• Lead the learning technology ecosystem and Learning Technology Administrator
• Serve as business owner for the learning technology experience, including platform capabilities, governance, adoption, integration, and continuous improvement
• Evaluate and implement modern learning technologies, AI, automation, intelligent search, personalization, and emerging solutions
• Develop and oversee Marathon Health University communications and engagement across campaigns, launches, recurring communications, and learning stories
• Increase awareness, engagement, and adoption of learning opportunities
• Define success measures and evaluate learning effectiveness using feedback, adoption, proficiency, operational measures, and business outcomes
• Develop and share insights, dashboards, and recommendations
• Manage learning technology vendors, content providers, and external learning partners
• Continuously improve the learning ecosystem using data, feedback, business needs, and emerging practices

Learning Ecosystem – Program Manager

Physician Assistant

• Escort patients to rooms and ensure exam rooms are thoroughly cleaned and stocked
• Review previous medical information and gather updated health information from patients
• Take vitals, perform blood draws, give injections, bandage wounds, and assist with procedures
• Work with contracted labs for additional tests
• Prepare and administer approved medications and immunizations under provider direction and written order
• Partner with care team members to develop individual patient plans of care and address gaps in care
• Perform front desk duties including scheduling, medical record requests and abstraction, documentation, specialist visits, referrals, check-in, and check-out
• Record accurate and pertinent data in medical records according to documentation guidelines
• Process test results and provide timely results to patients via e-message, mail, or phone as directed
• Participate in patient outreach to drive engagement among eligible patient groups
• Maintain clinical and office supplies and treatment equipment

Medical Assistant

• Escort patients to rooms and ensure exam rooms are thoroughly cleaned and stocked
• Review previous medical information and gather relevant updated health information from patients
• Take vitals, perform blood draws, give injections, bandage wounds, and assist with procedures
• Work with contracted labs for additional tests
• Prepare and administer approved medications and immunizations via oral, topical, inhaled, intramuscular, subcutaneous, or intradermal routes at the Provider's direction and upon written order
• Partner with care team members to develop individual patient plans of care and address gaps in care
• Perform front desk duties, including patient scheduling, medical record requests and abstraction, documentation, specialist visits, referrals, check-in, and check-out
• Record accurate and pertinent data in medical records according to documentation guidelines
• Process test results and provide timely results to patients via e-message, mail, or phone as directed by the Provider
• Participate in patient outreach to drive engagement among eligible patient groups
• Maintain clinical and office supplies and treatment equipment

Nurse Practitioner

• Practice relationship-based medicine at the top of your license
• Provide holistic care including prevention, chronic disease management, and health education
• Work autonomously while prioritizing patients
• Use resources such as UpToDate and RubiconMD
• Participate in provider meetings, journal clubs, and grand rounds for ongoing learning, development, and team collaboration

Travel Family Nurse Practitioner / Physician Assistant

General

• Work with commercial payers to enroll providers with client insurance plans
• Assist providers in completing enrollment applications for commercial payers
• Act as a liaison between health plans and the organization to resolve enrollment inquiries and other issues
• Update provider and payer credentialing tables in Athena
• Understand provider-related billing processes and procedures for commercial payers
• Participate in the development of internal enrollment processes
• Provide frequent status updates to the Revenue Cycle Team and Operations Leaders regarding enrollment progress through completion
• Partner with Provider Services, Revenue Cycle Management, and Field Operations teammates

Enrollment Coordinator

• Practice relationship-based medicine at the top of your license
• Provide holistic care including prevention, chronic disease management, and health education
• Deliver routine wellness care, chronic care management, and urgent visits
• Work autonomously in a patient-first, value-based primary care model
• Build trusted and lasting relationships with patients and clients

Family Nurse Practitioner

Bilingual

• Escort patients to rooms and ensure exam rooms are thoroughly cleaned and stocked
• Review previous medical information and gather updated health information to inform the provider
• Take vitals, perform blood draws, give injections, bandage wounds, and assist with procedures
• Work with contracted labs for additional tests
• Prepare and administer approved medications and immunizations under provider direction and written order
• Partner with care team members to develop individual patient plans of care and address gaps in care
• Perform front desk duties including scheduling, medical record requests and abstraction, documentation, specialist visits, referrals, check-in, and check-out
• Record accurate and pertinent data in medical records according to documentation guidelines
• Process test results and provide timely results via e-message, mail, or phone as directed
• Participate in patient outreach to drive engagement among eligible patient groups
• Maintain clinical and office supplies and equipment for treatments

Bilingual Medical Assistant

• Escort patients to rooms and ensure exam rooms are thoroughly cleaned and stocked
• Review previous medical information and gather updated health information from patients
• Take vitals, perform blood draws, give injections, bandage wounds, and assist with procedures
• Work with contracted labs for additional tests
• Prepare and administer approved medications and immunizations under provider direction and written order
• Partner with care team members to develop individual patient plans of care and address gaps in care
• Perform front desk duties including scheduling, medical record requests and abstraction, documentation, specialist visits, referrals, check-in, and check-out
• Record accurate and pertinent data in medical records
• Process test results and provide timely patient results via e-message, mail, or phone as directed
• Participate in patient outreach to drive engagement among eligible patient groups
• Maintain clinical and office supplies and treatment equipment

Accountant

• Assist with month-end financial statement close processes, including journal entries and reconciliations
• Own key areas of the close process, including month-end accruals, leases, payroll, prepaids, cash, and other assigned accounting areas
• Assist with preparing schedules for and responding to external auditor requests
• Identify and implement process improvements and automation opportunities to expedite close and strengthen internal controls
• Assist with special projects and ad-hoc analysis as needed
• Support the company’s close process, financial reporting, compliance, and maintenance of strong internal controls
• Report to the Manager - Accounting

Senior Accountant

Salesforce Administrator

• Administer and maintain the Salesforce platform, including user setup, profiles, permission sets, roles, sharing rules, and security settings
• Configure Salesforce functionality including custom objects, fields, page layouts, record types, validation rules, approval processes, and Flow automations
• Monitor platform health and troubleshoot configuration, integration, performance, and user-reported issues
• Assist with Salesforce releases, updates, sandbox management, and deployment activities
• Ensure configurations align with governance, security, scalability, and platform best practices
• Serve as the initial point of contact for Salesforce user questions, support requests, and enhancement ideas
• Provide end-user support and troubleshooting
• Develop and maintain user guides, training materials, knowledge articles, release notes, and support documentation
• Support onboarding and training of new users
• Create and maintain reports, dashboards, and analytics for business stakeholders
• Perform data quality reviews, audits, validation checks, deduplication, imports, exports, and mass updates
• Partner with stakeholders to define reporting requirements and deliver business metrics and operational insights
• Gather business requirements and identify process improvement opportunities
• Translate business needs into Salesforce configuration changes, workflow enhancements, and declarative automation solutions
• Participate in testing, QA, UAT, validation, change management, release management, and deployment activities
• Support security reviews, audits, compliance initiatives, and governance activities
• Collaborate with administrators, solutions engineers, developers, project managers, and business stakeholders on Salesforce enhancements
• Stay current on Salesforce releases, features, certifications, and industry best practices
• Identify opportunities to improve platform performance, usability, security, and scalability

Nurse

• Support the physician in clinical and administrative functions
• Interview patients, obtain medical information, and report findings to the physician
• Record patient assessments in an Electronic Medical Record
• Perform venipuncture and basic laboratory tests and work with contracted labs for additional testing
• Assist with medical procedures
• Utilize diagnostic and therapeutic medical equipment, including O2 therapy and EKG equipment
• Keep exam rooms clean, disinfected, and stocked
• Maintain patient flow according to scheduling and manage incoming and outgoing calls
• Coordinate specialist visits, referrals, and other care outside the clinic
• Retrieve messages and respond to calls from patients, pharmacies, and medical offices as delegated
• Fulfill medical record requests and abstraction
• Provide a positive and supportive experience for each patient

Licensed Practical Nurse, PRN

Vice President

• Serve as a senior relationship owner for a defined set of current Taft-Hartley clients, focusing on high-revenue and high-potential accounts
• Maintain proactive contact with trustees and fund leadership to understand business needs, satisfaction, and emerging issues
• Partner with regional representatives and practice leaders to ensure service commitments and renewal readiness
• Provide visibility on strategic accounts and coordinate escalations or sensitive relationship matters
• Track labor, regulatory, industry, and competitive developments relevant to Taft-Hartley plans
• Contribute industry-specific content to podcasts, newsletters, and conference activities
• Represent the practice at industry events and conferences
• Build and maintain relationships with consultants, TPAs, fund attorneys, and other intermediaries
• Coordinate consultant-facing strategy, pricing consistency, and joint positioning for larger opportunities
• Identify expansion revenue opportunities within the existing client base and shape proposals and pipeline strategy
• Track and report expansion pipeline and outcomes against growth goals
• Collaborate cross-functionally with the Practice Leader, regional sales/service representatives, Client Liaison, Business Manager, Events Coordinator, and Solutions Consultant

Director, People Partners

Learning Ecosystem – Program Manager

Medical Assistant

Medical Assistant

Travel Family Nurse Practitioner / Physician Assistant

Enrollment Coordinator

Family Nurse Practitioner

Bilingual Medical Assistant

Medical Assistant

Senior Accountant

Salesforce Administrator

Licensed Practical Nurse, PRN

Vice President, Taft-Hartley Liaison