Senior Communication Specialist – Issues Management

Marathon Petroleum Corporation

. Serve as a strategic advisor and program leader protecting the company’s reputation and license to operate and grow .

Posted 9/24/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and implementing strategic communications plans, crisis communications, and issues management within the energy or manufacturing industries. Proven ability to craft compelling messaging for diverse audiences while building trusted relationships with stakeholders.

Highest-signal resume keywords

Crisis Communications ExperienceIncident Command System ProficiencyStrategic Communications DevelopmentContent Development SkillsMedia Relations Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Bachelor’s Degree in CommunicationsCrisis CommunicationsIssues ManagementContent CreationStrategic CounselData-Driven AnalysisAP Style KnowledgeCommunication StrategyEmergency Response PlanningAudience Engagement

Soft Skills

Relationship BuildingEffective CommunicationCreative ThinkingAnalytical SkillsTeam Development

Tools & Technologies

Social Media PlatformsContent Management SystemsPresentation SoftwareNews Monitoring ToolsEmail Marketing Tools

Industry Keywords

Energy IndustryManufacturing IndustryPublic RelationsCrisis ManagementInternal Communications

About the role

Key responsibilities & impact

Serve as a strategic advisor and program leader protecting the company’s reputation and license to operate and grow
Support issues management and media relations, crisis communications preparedness and response, and Business Development communications
Develop and implement communications strategies
Provide strategic counsel and create messaging for internal leaders, employees, external audiences, complex issues, sustainability, business strategy, and crisis management
Build and maintain trusted relationships with leaders to advance business objectives through compelling communications
Create and deliver executive-level communications plans and materials
Develop and implement issues-management strategies and tactics
Monitor emerging enterprise or local issues and provide communications guidance
Respond to media inquiries and align corporate and local positioning and messaging
Implement crisis communications response principles under high-stakes, time-constrained circumstances, including the Incident Command System
Craft and manage news articles, videos, presentations, social media posts, emails, newsletters, and other content
Write, edit, oversee creative design, facilitate content approval, and advise on content placement
Partner with the Communications & Community Relations team to align corporate positioning
Participate in emergency-response drills as part of the Joint Information Center under the Incident Command System
Collaborate with company and federal, state, local, and tribal agency drill participants
Provide guidance and support to less experienced team members and contribute to team development

Requirements

What you’ll need

Bachelor’s degree in communications, marketing, public relations, journalism or related field required
8+ years of experience producing compelling communications for a variety of channels and audiences at a large or midsized company or public relations firm required
3+ years of crisis communications experience in an industrial environment preferred
Experience working under the Incident Command System to manage emergency response situations preferred
Industrial setting or industrial-client experience preferred
Energy or manufacturing industry experience strongly preferred
Strong understanding of internal and external communications strategies, tactics and best practices
Ability to think strategically and build implementation plans with measurable impact
Creative, analytical and data-driven capabilities
Ability to communicate effectively with front-line workers and executives
Ability to establish relationships with media representatives
Ability to identify emerging trends from news and analysis resources
Excellent writing and content development skills
Ability to present business plans, concepts, strategies and results succinctly and persuasively
Knowledge of Associated Press style
Ability to thrive in a fast-paced, continuously changing environment with autonomy, accountability and accuracy

Benefits

Comp & perks

Health, vision, and dental insurance
Paid time off
401k matching program
Paid parental leave
Educational reimbursement
Discretionary company-sponsored annual bonus program
Some travel required