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Regional Account Manager
Marathon Talent. Execute retention and expansion roadmaps targeting national multifamily property groups and key channels .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and customer success within B2B and SaaS environments, with a strong focus on relationship building and technical troubleshooting. Proficient in managing enterprise accounts and driving adoption of insurance products while ensuring effective communication in both English and Spanish.
Highest-signal resume keywords
Account ManagementCustomer SuccessB2B2C PartnershipsFluent In English And SpanishExperience In Pet Or Renters Insurance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quota-Carrying Account ManagementClient OnboardingTraining And SupportTechnical Troubleshooting
Soft Skills
Relationship ManagementCollaboration
Tools & Technologies
HubSpotSalesforceMetabaseTableauJiraSlackGoogle Workspace
Industry Keywords
B2BSaaSPropTechInsurtechInsurance Coverage
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Execute retention and expansion roadmaps targeting national multifamily property groups and key channels
- Conduct routine check-ins with active agents and brokers to drive platform loyalty and policy output
- Run virtual train-the-trainer sessions for B2B2C partnership teams to accelerate insurance coverage conversion
- Collaborate with Bogotá engineers and product specialists to resolve integration friction
- Provide rapid technical troubleshooting and high-touch relationship management
- Nurture and scale established enterprise accounts across the U.S.
- Drive adoption across renters and pet insurance portfolios
- Build relationships with agents, brokers, and property management teams
Requirements
What you’ll need- 4–7+ years in quota-carrying account management, customer success, or strategic partnerships within B2B, B2B2C, SaaS, PropTech, or Insurtech
- 100% fluent in English and Spanish (C1/C2)
- Prior pet or renters insurance industry experience preferred, or extensive experience in client onboarding, training, and support
- Fluent with CRMs (HubSpot/Salesforce), BI dashboards (Metabase/Tableau), Jira, Slack, and Google Workspace
- Based in Bogotá, Colombia
- High-speed home connectivity
- Dedicated coverage during standard U.S. commercial hours (9:00 AM–6:00 PM CT, Monday–Friday)
- Bachelor's degree preferred in Business, Industrial Engineering, Marketing, or International Business, or equivalent practical experience
Benefits
Comp & perks- Empathetic Innovation & Real Impact
- Vibrant hybrid culture
- Work alongside senior leadership
- Opportunity to reshape personal lines insurance across North America