Marathon Talent

Customer Success Manager

• Lead end-to-end onboarding for new clients, managing timelines, deliverables, and stakeholder communication from kickoff through go-live
• Serve as the primary point of contact during the onboarding phase, setting clear expectations and proactively surfacing risks or blockers
• Build and maintain organized onboarding materials, project trackers, and client-facing documentation
• Coordinate cross-functionally with Sales, Product, and Support to ensure a seamless handoff and consistent client experience
• Facilitate training sessions and walkthroughs tailored to each client's use case and technical comfort level
• Tactically take care of the technical onboarding steps when appropriate
• Contribute to the continuous improvement of onboarding processes, playbooks, and templates
• Maintain accurate records of client interactions, milestones, and follow-ups in internal systems

Customer Success Specialist

Public Relations

• Develop and execute the global PR and communications strategy aligned with brand objectives
• Build and maintain relationships with top fashion, luxury, and lifestyle media outlets
• Lead press initiatives, including interviews, features, and editorials
• Oversee product launch coverage, fashion shows, and key brand events
• Manage influencer and ambassador partnerships, including gifting and performance tracking
• Coordinate media events and press activations to strengthen brand visibility
• Ensure seamless collaboration with creative, marketing, and sales teams
• Supervise preparation and distribution of press releases, media kits, and lookbooks
• Monitor and report on media coverage, PR performance, and social impact
• Manage PR budgets, ensuring strategic allocation of resources

Head of PR

Data Engineer

• Read and understand the existing codebase, specifications, READMEs, and migration history before making changes
• Diagnose and fix production failures, especially API synchronizations that break when vendor APIs change
• Review AI-generated pull requests line by line; test, challenge, and correct them
• Build CI/CD, automated tests, and monitoring so failures are caught early and never silent
• Harden database security, access control, and secrets management
• Build new features, integrations, data pipelines, and reports

Software Data Engineer

Associate

• Own and maintain the fundraising pipeline from active conversations through close, keeping CRM intelligence, notes, follow-ups, and analytics current
• Build targeted, niche engagement plans and identify priority contacts for partner events
• Coordinate calls, meetings, and investor visits with prospective investors
• Track every next step, note, and follow-up
• Draft and send timely, thoughtful email follow-up after every interaction
• Support partners through fundraising cycles lasting six months to two or three years
• Conduct weekly pipeline reviews to assess momentum, surface next steps, and keep progress moving
• Synthesize investor context and prepare partner briefings
• Organize internal handoffs so questions reach the right person and are answered quickly
• Improve fundraising processes, pipeline discipline, and visibility across 120–200+ contacts at different stages

Investor Relations, Fundraising Associate

Strategist

• Work alongside the Deployments team to map clients' business processes end-to-end
• Build ROI models and presentations that make the business case for each deployment
• Translate business requirements into clear technical specifications for the engineering team
• Coordinate implementations, ensuring the solution stays aligned with what the client actually needs
• Own the client relationship during deployment, unblocking access, data, and decisions
• Support the expansion and growth of enterprise accounts
• Act as a credible presence in front of client stakeholders, including senior and C-level stakeholders

Deployment Strategist

Account Executive

• Serve as a point of contact for specific customer account management matters.
• Work with existing clients and prospect Mid Market clients.
• Maintain strong and lasting relationships with customers.
• Support relationships of trusted advisors with key accounts and interested clients.
• Collaboratively develop market-specific commercial and go-to-market strategies.
• Adapt sales strategies to local regulatory frameworks, operational nuances, and cultural contexts.
• Drive revenue generation and enhance market penetration across Spanish-speaking Latin America.
• Reinforce brand positioning and market credibility.
• Support sustained expansion of Simetrik throughout Latin America.

Enterprise Account Executive

Marketing

• Serve as the primary marketing partner to Earthy Gourmet and Local When We Can.
• Own content and channel strategy for Earthy Gourmet's course, podcast, YouTube channel, and Substack.
• Plan and produce content across both brands, including social calendars, video editing, podcast and YouTube content, and Substack copy.
• Manage social channels, including posting cadence, community engagement, and channel growth.
• Support digital promotion of Rachel's course.
• Design brochures, one-pagers, and presentation materials for Local When We Can's retail partnership conversations.
• Provide strategic guidance on positioning, campaign direction, and channel strategy.
• Maintain marketing records and workflows in the Monday CRM.
• Coordinate clearly and consistently across both brands in a fully remote working relationship.