FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
M
Application Support Analyst – Capital Markets
MAREX SPECTRON GROUP LIMITED. Provide technical support for Marex trading and back-office platforms to internal and external clients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing technical support for trading and back-office platforms, with a strong focus on incident management, application support, and compliance within financial services. Proficient in managing vendor relationships and onboarding new systems while ensuring adherence to ITIL standards and regulatory requirements.
Highest-signal resume keywords
Windows Operating SystemsLinux/Unix Operating SystemsSQLITILFinancial Services Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PostgreSQLMongoDBOracleFIX Messaging ProtocolMarket Connectivity ProtocolsApplication SupportCommand-Line AdministrationLog AnalysisTroubleshootingExchange Reporting
Soft Skills
Problem-SolvingCommunicationClient LiaisonOwnershipIntegrity
Tools & Technologies
Progress OpenEdgeProgress DatabaseServer-Side InfrastructureApplication-Supporting FeaturesIncident Management Tools
Industry Keywords
Capital MarketsTradingClearingOTC SettlementFuturesCompliance AuditsSOX ComplianceFCA Regulatory RequirementsBroker-Dealer OperationsFinancial Markets
Tech Stack
Tools & technologiesLinuxMongoDBOraclePostgresSQLUnix
About the role
Key responsibilities & impact- Provide technical support for Marex trading and back-office platforms to internal and external clients
- Provide second- and third-line support to business users
- Take ownership of issues and drive day-to-day resolution
- Manage incidents and outages to resolution according to ITIL standards
- Work with infrastructure, service desk, IT, business stakeholders, and engineering teams
- Identify, design, and deliver application-supporting features for the global Capital Markets function
- Analyze and implement new systems
- Communicate system changes between Technology and business groups
- Maintain trading-system and process documentation
- Manage vendor system upgrades and implementations
- Manage exchange relationships and mandatory upgrade projects
- Manage technical client onboarding and client technical requirements
- Complete exchange reporting, compliance audits, and monthly transaction and volume reporting
- Handle support requests, problems, and business continuity activities for front-office, post-trade, risk, settlement, clearing, and control systems
Requirements
What you’ll need- Solid background in Windows and Linux/Unix operating systems
- Experience with SQL, PostgreSQL, MongoDB, or Oracle
- Experience in a financial services background, ideally finance
- Experience with ITIL and change management processes
- General front-to-back knowledge of trading, clearing, and operational processes in futures and OTC settlement
- Experience in exchange and vendor management
- Knowledge of server-side infrastructure and administration tools
- Working knowledge of ETD exchanges and the full trade life cycle
- Knowledge of FIX Messaging protocol, including support experience, is beneficial
- Knowledge of market connectivity protocols for global derivative, commodity, cash, and equity markets
- Experience onboarding new APIs and systems technically
- Prior experience in a support role liaising directly with clients in a technical capacity
- Ability to work shifts if required
- Bachelor’s degree in a relevant discipline or equivalent professional experience is desirable
- Experience providing application support to Front Office or Back Office users in a financial services environment
- Knowledge of Progress OpenEdge technologies and the Progress database is advantageous
- Strong Linux operating systems knowledge, including command-line administration, log analysis, troubleshooting, and application support
- Understanding of financial markets and trading environments, including FX, OTC derivatives, IRS, equities, and broker-dealer operations
- Understanding of SOX compliance requirements in IT support
- Must comply with FCA regulatory requirements, Code of Conduct, and company policies
- Must act with integrity, due skill, care, and diligence and observe proper market conduct standards
Benefits
Comp & perks- Inclusive and accessible recruitment process
- Reasonable adjustments to remove disadvantage in consideration
- Career development and support
- Stretch opportunities and talent development