MAREX SPECTRON GROUP LIMITED

Support Engineer

• Provide technical support for Marex trading and back-office platforms to internal and external clients
• Provide second- and third-line support to business users
• Take ownership of issues and drive day-to-day resolution
• Manage incidents and outages to resolution according to ITIL standards
• Work with infrastructure, service desk, IT, business stakeholders, and engineering teams
• Identify, design, and deliver application-supporting features for the global Capital Markets function
• Analyze and implement new systems
• Communicate system changes between Technology and business groups
• Maintain trading-system and process documentation
• Manage vendor system upgrades and implementations
• Manage exchange relationships and mandatory upgrade projects
• Manage technical client onboarding and client technical requirements
• Complete exchange reporting, compliance audits, and monthly transaction and volume reporting
• Handle support requests, problems, and business continuity activities for front-office, post-trade, risk, settlement, clearing, and control systems

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Application Support Analyst – Capital Markets