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Clinical Information Systems Analyst – Pharmacist
Margie and Bill Klesse College of Engineering and Integrated Design at UTSA. Understand and document current clinical workflows and propose optimized future workflows .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Epic application configuration and optimization, particularly with Willow Inpatient modules, while effectively managing clinical workflows and providing end-user support. Strong analytical, troubleshooting, and project management skills are essential for success in a complex healthcare environment.
Highest-signal resume keywords
Epic Willow Inpatient ExperienceWillow Inpatient CertificationPharmacist LicenseAdvanced Troubleshooting CompetenciesProject Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Epic Application ConfigurationClinical Workflow OptimizationTest Script CreationSoftware Development Life CycleApplication Change Deployment
Soft Skills
Critical ThinkingAnalytical ThinkingVerbal CommunicationWritten CommunicationOrganizational Skills
Certifications & Qualifications
Willow Inpatient CertificationPharmacist License
Industry Keywords
Clinical Information SystemsPharmacy WorkflowsMedication-Order ScenariosUser TestingEnd-User Support
About the role
Key responsibilities & impact- Understand and document current clinical workflows and propose optimized future workflows
- Present system enhancement opportunities and technical solutions for pharmacy and medication-order scenarios
- Identify, propose, build, and demonstrate Epic application configuration prototypes
- Maintain and update Epic application configurations
- Create test scripts, timelines, and plans for application and workflow changes
- Test clinical information system configurations and processes across applications
- Coordinate and participate in requestor and user testing
- Provide tier-two end-user support remotely and in person
- Monitor, investigate, troubleshoot, and resolve incoming tickets
- Liaise between users and software vendors
- Coordinate system fixes and changes with vendors
- Coordinate deployment of application changes with training and operations teams
- Mentor and coach associate and intermediate analysts
- Implement Willow Inpatient modules for multi-specialty research hospital settings
- Perform other duties as assigned
Requirements
What you’ll need- Proven ability to work independently and execute multiple assignments simultaneously in a complex environment
- Advanced critical and analytical thinking proficiencies
- Excellent verbal and written communication and follow-up skills
- Demonstrated advanced troubleshooting competencies
- Excellent organizational and project management skills
- PhD in Pharmacy or Pharm.D. degree from a Board-approved ACPE-accredited college
- Minimum of five to seven years of directly related Epic experience
- In-depth knowledge of software development/build life cycles
- Epic Willow Inpatient experience required
- Willow Inpatient Certification required
- Pharmacist License required
Benefits
Comp & perks- Free UT SELECT medical insurance for employees
- Family medical coverage available through payroll deduction
- Discounted copays and coinsurance through UT Health Physicians
- $50,000 group term life insurance
- $50,000 basic accidental death and dismemberment insurance
- Optional additional employee and dependent life and AD&D coverage at group rates
- Three dental insurance plan options
- Vision care benefits with standard or enhanced plan options
- Disability insurance
- Flexible spending accounts for dependent care and healthcare expenses
- Teacher Retirement System (TRS) or Optional Retirement Plan (ORP)
- Employer matching of employee contributions under TRS
- Voluntary retirement programs with five plan providers
- Front-loaded paid time off: 128 to 208 hours annually based on years of service
- Extended Illness Bank: 8 hours accrued per month
- Paid Family Leave: up to 240 hours after 6 months of consecutive employment
- 12 paid holidays annually
- Discounts on services, tickets, and gym membership
- Remote and in-person support work arrangement