Clinical IS Analyst – Ancillary

Margie and Bill Klesse College of Engineering and Integrated Design at UTSA

. Perform application software build, configuration, and maintenance .

Posted 10/2/2026full-timeRemote • Texas • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in application software build, configuration, and maintenance, with a strong focus on troubleshooting and end user support. Proficient in project management and training staff on software use, particularly with Epic integration workflows.

Highest-signal resume keywords

Application Software BuildProject ManagementEpic Integration WorkflowsTroubleshooting CompetenciesOrganizational Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application Software ConfigurationFunctional Application TestingWorkflow Diagram DesignData and System Integrity MaintenanceSoftware Troubleshooting

Soft Skills

Critical ThinkingAnalytical ThinkingWritten CommunicationVerbal CommunicationOrganizational Skills

Tools & Technologies

Epic

Certifications & Qualifications

Ancillary Application Training Certification

Industry Keywords

Clinical OperationsRevenue CycleAdministrative OperationsEnd User SupportTier-Two Support

About the role

Key responsibilities & impact

Perform application software build, configuration, and maintenance
Assist with application software troubleshooting and information gathering
Provide end user support for software users
Escalate software application issues as appropriate
Design workflow diagrams for technical and end user processes
Document and adhere to internal procedures for maintaining data and system integrity
Manage projects and initiatives supporting clinical, revenue cycle, and administrative operations
Train staff on software use, including Epic integration workflows
Offer and implement workflow or technical enhancement ideas
Perform functional application testing according to instructions and test plans
Test and support software, workflows, and relevant system interfaces
Collaborate with application teams and counterparts to meet development and implementation objectives
Provide tier-two support
Perform project management duties and serve as project lead for key initiatives
Perform other duties as assigned

Requirements

What you’ll need

Proven ability to successfully execute multiple assignments simultaneously in a matrixed environment
Demonstrated critical and analytical thinking proficiencies
Strong written and verbal communication skills
Demonstrated troubleshooting competencies
Excellent organizational management skills
Bachelor's degree required, or 4 years of applicable experience may be substituted in lieu of degree
Two (2) years of applicable experience
Ancillary application training and certification required

Benefits

Comp & perks

UT SELECT Medical insurance offered free for employees
Family medical coverage available through payroll deduction
Discounted copays and coinsurance through UT Health Physicians
$50,000 group term life insurance
$50,000 basic accidental death and dismemberment insurance
Options to purchase additional employee and dependent coverage at group rates
Three dental insurance plan options, including two PPOs and one HMO
Two vision plan options with standard or enhanced benefits
Disability insurance
Flexible spending accounts for dependent day care and health care expenses
Teacher Retirement System (TRS) or Optional Retirement Plan (ORP)
Voluntary retirement programs with five retirement plan providers
Front-loaded paid time off: 128 to 208 hours (16 to 26 days), based on years of service
Extended Illness Bank: 8 hours accrued per month
Paid Family Leave: up to 240 hours (6 weeks) after 6 months of consecutive employment
12 paid holidays annually
Discounts on services, tickets, and gym membership