Senior Clinical IS Analyst – Epic

Margie and Bill Klesse College of Engineering and Integrated Design at UTSA

. Manage HB Claims application(s)/module(s) of Epic with little or no supervision .

Posted 10/18/2026full-timeRemote • Texas • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Epic HB Claims applications, including configuration, testing, and troubleshooting. Possesses strong project management and communication skills to effectively collaborate with users and vendors.

Highest-signal resume keywords

Epic HB Claims ManagementApplication Configuration PrototypingProject Management SkillsAdvanced Troubleshooting CompetenciesCritical And Analytical Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Epic Application ConfigurationWorkflow OptimizationTest Script CreationClinical Information System TestingSoftware Development Lifecycle Knowledge

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationOrganizational SkillsFollow-Up Skills

Certifications & Qualifications

Epic HB Claims Certification

Industry Keywords

Clinical Information SystemsUser TestingTroubleshootingProject LeadVendor Coordination

About the role

Key responsibilities & impact

Manage HB Claims application(s)/module(s) of Epic with little or no supervision
Collaborate with counterparts from other applications to meet development and implementation objectives
Work with requestors and users to understand and document current workflows and design optimized future workflows
Present system enhancement opportunities and creative technical solutions for clinic-related scenarios
Identify, propose, build, and demonstrate application configuration prototypes
Perform ongoing maintenance and configuration updates to Epic applications
Create test scripts, timelines, and plans for application and workflow changes
Test clinical information system configuration and processes across applications
Coordinate and participate in requestor and user testing
Provide tier-two support to end-users remotely and in person
Monitor, investigate, troubleshoot, and resolve incoming tickets
Liaise with users and vendors; coordinate fixes, changes, and deployments with vendors, training, and operations
Serve as project lead for key initiatives and perform assigned project management duties
Develop, document, and follow internal procedures
Perform other duties as assigned

Requirements

What you’ll need

Proven ability to work independently and successfully execute multiple assignments simultaneously in a complex environment
Advanced critical and analytical thinking proficiencies
Excellent verbal/written communication and follow-up skills
Demonstrated advanced troubleshooting competencies
Excellent organizational and project management skills
Bachelor's Degree is required
A minimum of five (5) years of directly related Epic experience
In-depth knowledge of software development/build lifecycles
Epic HB Claims certification must be maintained per Epic Corporation standards

Benefits

Comp & perks

UT SELECT Medical insurance offered free for employees
Family medical coverage available through payroll deduction
Discounted copays and coinsurance through UT Health Physicians
$50,000 group term life insurance provided free
$50,000 basic accidental death and dismemberment insurance provided free
Additional employee and dependent life and AD&D coverage available at group rates
Three dental insurance plan options, including two PPOs and one dental HMO
Two vision plan options with standard or enhanced benefits
Disability insurance
Flexible spending accounts for dependent day care and healthcare expenses
Teacher Retirement System (TRS) or Optional Retirement Plan (ORP)
Voluntary retirement programs with five retirement plan providers
Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) based on years of service
Extended Illness Bank: 8 hours accrued per month
Paid Family Leave: up to 240 hours (6 weeks) after 6 months of consecutive employment
12 paid holidays annually
Discounts on services, tickets, and gym membership