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Maricopa County

Advocate

Maricopa County

. Provide information on the criminal justice system, victims’ legal rights, and protections .

Posted 10/26/2026full-timePhoenix • Arizona • United StatesJuniorMid-Level💰 $25 - $30 per hourWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in victim advocacy and crisis intervention, with strong capabilities in case management and community outreach. Proficient in providing support and guidance within the criminal justice system while maintaining compliance with mandated requirements.

Highest-signal resume keywords
Victim Advocacy ExperienceCrisis Intervention SkillsCase Management ExperienceBilingual Skills in English and SpanishBachelor's Degree in Criminal Justice or Related Field

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Case ManagementCrisis InterventionReport PreparationResearch SkillsVictim Rights Knowledge
Soft Skills
Interpersonal SkillsMentoringCommunication SkillsPositive Relationship BuildingSupportive Guidance
Tools & Technologies
Computer DatabasesPbK Software
Certifications & Qualifications
Valid AZ Driver's LicenseCriminal Background Check
Industry Keywords
Victim ServicesSocial WorkCriminal Justice SystemPublic ServiceCommunity Outreach

About the role

Key responsibilities & impact
  • Provide information on the criminal justice system, victims’ legal rights, and protections
  • Provide information on the criminal justice process
  • Attend court proceedings with or on behalf of victims, providing support and guidance
  • Identify victim resources, assess practical needs, and make referrals to social service agencies
  • Assist the prosecutor with case turn-downs when practical
  • Provide crisis intervention and short-term counseling
  • Research case status using computer databases
  • Manage large caseloads and document information
  • Prepare reports and present findings
  • Work with a trained canine that comforts victims
  • Maintain positive working relationships with co-workers and crime victims
  • Comply with Victim Services mandated requirements
  • Document actions, rights, and services in PbK
  • Record case management activities in PbK
  • Submit timely monthly reports to the assigned supervisor
  • Oversee and manage assigned cases
  • Provide community outreach through presentations, partnerships, and finding additional resources
  • Participate in and mentor VOCA interns
  • Provide Advocate-level guidance to referrals from Victim Assistance Specialists

Requirements

What you’ll need
  • Two years of experience with victim advocacy, social work, crisis intervention, or a related field
  • Bachelor’s degree in criminal justice, social work, family studies, psychology, or another closely related behavioral or social science field
  • Must possess, or be able to obtain by time of hire, a current, valid AZ Driver's License
  • Must complete and pass a criminal background check
  • Prospective employees may be tested for illegally accessed drugs
  • Experience in case management valued
  • Experience working in a criminal justice system valued
  • Public service experience in an advocate-related capacity valued
  • Bilingual skills in English and Spanish valued

Benefits

Comp & perks
  • Work with a greater purpose
  • Tuition reimbursement
  • Exceptional work-life balance
  • Opportunities for growth and development within Maricopa County
  • Low-cost, high-value healthcare for you and your qualifying dependents
  • Child care benefits, including access to the Maricopa County Kids Club
  • Paid vacation, sick time, and parental leave
  • Extensive wellness program, including an incentive
  • Enrollment in the Arizona State Retirement System, a defined retirement benefit with a 100% employer match on Day 1
  • Some teleworking may be offered after six months of employment, based on business needs