Maricopa County

Attorney

• Support crime victims as part of the Victim Services team
• Prepare cases for assignment and review/generate case-related documents
• Manage administrative and court tasks and distribute statutory notifications
• Retrieve and distribute database reminders
• Review and interpret court documents such as minute entries and court orders
• Handle incoming calls, answer general questions, route calls, take detailed messages, and return calls
• Cover the main reception desk
• Perform statistical data collection and track information
• Enter and retrieve case information from various databases
• Research case-related information by reviewing police reports, case forms, and court documents
• Respond to victim inquiries in coordination with Victim Services staff
• Prepare, process, and upload Post-Conviction forms
• Process and document Victim Information Forms
• Assist with redaction
• Operate a letter folding machine
• Assemble packets for mailing
• Assist with reviewing and distributing incoming mail
• Process Victim Compensation Delinquency claims and applications
• Enter applications in a specialized data system and create/assign Victim Compensation cases
• Attend and set up monthly Victim Compensation Board meetings and record decisions
• Maintain compliance with Victim Compensation Program rules
• Prepare Victim Compensation Board minutes and update/post Public Notice
• Comply with grant requirements and meet programmatic deadlines
• Work in the presence of or with a trained canine that comforts victims

Legal Support Assistant

Justice

• Initiate, update, and edit case management records using case management systems and identify potential conflicts
• Audit caseloads, research case weight, and resolve data transaction errors and work quality control reports
• Interpret and enter data from sentencing reports and other complex minute entries
• Assist customers with requests for electronic or physical records and troubleshoot process problems
• Sort or classify information according to established guidelines
• Update case files, court calendars, and case management systems
• Create hard files, organize materials, affix labels, pull, transport, and destroy case files as needed
• Provide new hire training, cross-training, and refresher training
• Cover Supervisors in the absence of the Justice System Clerk Lead and Justice System Clerk Supervisors
• Manage the lifespan of case files from opening, researching, and updating through closing
• Serve as a liaison with the Court and support internal and external customers

Senior Justice System Clerk

Supervisor

• Supervise and manage the performance of a group of paraprofessionals, including workload and progress meetings, leave and coverage coordination, investigative-technique training, disciplinary matters, performance plans, and staff evaluations
• Hire and train new paraprofessional staff and facilitate development efforts
• Assign work and assignment requests to available staff and monitor workloads
• Maintain an active caseload
• Interact with attorneys, management, co-workers, clients, other agencies, and interested parties regarding cases and/or clients
• Review case documentation and assist in developing defense strategies and case theories
• Travel weekly to multiple office locations in Durango and Mesa to support paraprofessional staff
• Ensure compliance with Office practices and procedures, address concerns, improve operations, streamline work processes, and identify continuing needs
• Attend leadership meetings as needed to provide updates and participate in discussions about office issues and paraprofessional staff needs

Paraprofessional Supervisor

Procurement

• Plan, coordinate, supervise, and evaluate activities and the work of assigned staff
• Assign Procurement staff and monitor performance measurements, technical training, and hiring
• Represent the Department of Transportation in procurement matters
• Coordinate the procurement needs of all Divisions in compliance with Federal, State, and County rules and regulations
• Administer the Department’s procurement processes and assess and minimize risk in solicitations and contracts
• Generate and review construction and professional service contracts, formal bid evaluations, Requests for Proposals, contract amendments, work assignments, change orders, payments, and related technical and budget documents
• Generate and review purchase orders, insurance certificates, bonds, and other contract-related documents
• Create and update procurement policies, processes, and procedures; provide training; prepare regular and ad hoc reports and analyses
• Work with cross-functional teams and oversee pre-bid meetings, bid openings, evaluation meetings, and interviews
• Conduct contract compliance audits and assist with procurement-related audits and related tasks
• Perform other job duties as assigned

Procurement Supervisor

Legal Assistant

• Provide legal secretarial support to attorneys in the Criminal Division
• Prepare and file correspondence, legal documents, and briefs from hard copy, oral, or mechanical dictation
• Type and prepare complaints, indictments, and related charging documents
• Retrieve and distribute electronic pleadings and minute entries
• File documents with the court and create and maintain case files
• Enter and retrieve case information from databases and access criminal history and case information
• Pull case files for court calendars and maintain conference room reservation calendars
• Photocopy and scan discovery, adult probation packets, and other materials
• Redact documents for disclosure and discovery
• Schedule interviews with victims and witnesses
• Hand-deliver and pick up documents on and off-site
• Sort and distribute incoming and outgoing mail
• Answer, screen, and transfer multi-line telephone calls
• Take messages and answer general information questions from the public, County departments, and outside agencies
• Receive and greet incoming visitors
• Collaborate with team members and may mentor or help train colleagues

Legal Support Specialist – Criminal

• Coordinate and oversee Initial Services unit activities, including scheduling, workload division, mentoring/training, and performance monitoring/evaluation
• Provide training and oversight for interns and volunteers
• Recruit, interview, and hire initial services staff
• Review discovery with in-custody clients at Maricopa County jails and out-of-custody clients at the office; maintain confidentiality
• Translate and interpret discovery for Spanish-speaking clients when required
• Track workload in the case management system
• Communicate information and answer procedural inquiries about the criminal justice system in person and by telephone
• Travel to Maricopa County jail locations to provide/receive and review case-related documents and obtain confidential information and inmate signatures for Public Defender personnel
• Interpret and translate for clients and attorneys at jails, the office, and off-site locations
• Prepare informational documents, forms, letters, and statistical data
• Improve operations, reduce turnaround times, streamline work processes, and provide seamless client service
• Present training and updates to employees and stakeholders and represent the department as a leader during meetings

Initial Services Staff Supervisor

Operations

• Provide access to the judicial system and related public records
• Assist the public, legal community, Courts, County, and governmental agencies with legal processes and legal and financial records
• Perform cashiering at public file counters; collect and process fees, payments, and bonds
• Process public records and high volumes of documents from customers, legal community, and governmental agencies
• Respond to written and verbal inquiries and conduct case and file research
• Seal and redact documents and files according to court orders
• Maintain sealed, confidential, and discovery materials
• Process complex court orders and exhibits
• Review, file, and process complaints, petitions, exhibits, post-decrees, and subsequent documents
• Set hearings and generate minute entries
• Perform Special Commissioner, Probate Registrar, and/or Notary functions as necessary
• Enter data in automated court systems
• Cross-train, provide backup assistance, and train coworkers
• Perform other duties as assigned

Court Operations Specialist

Nurse

• Perform specialized nursing functions as a member of Maricopa County's Correctional Health Team
• Work in partnership with Maricopa County Sheriff's Detention Officers
• Administer medications and complete related pharmacological procedures
• Provide therapeutic treatments and extensive patient care
• Participate in planning, implementation, and evaluation of overall nursing care
• Provide healthcare to patients inside Maricopa County jails
• Provide health-related education appropriate to patient needs
• Collect data for assessment of care needs, report findings, and deliver appropriate nursing interventions
• Monitor patient progress and report outcomes
• Participate in orientation and training of new employees, contract staff, students, and others

Licensed Practical Nurse

• Provide assessments and implement appropriate nursing interventions
• Monitor patient progress and evaluate outcomes
• Perform standard nursing procedures appropriate to patients' needs
• Complete and process required documentation, including plans and discharge planning, comprehensively, objectively, and legibly
• Provide health-related education to patients as appropriate to patient needs
• Administer medication and address other pharmacological needs
• Perform basic intravenous and phlebotomy skills
• Participate in orientation and training of new employees, contract staff, students, and others
• Respond to medical needs and provide continuity of care for patients during their stay in the county jail system
• Work across various clinical locations in the Phoenix area within a 5-mile radius

Registered Nurse

Physician Assistant

• Perform duties within the medical assistant scope of practice under direct supervision of a physician, mid-level provider, or Nurse Manager
• Ensure quality patient care for patients going through the judicial system
• Complete required documentation in the electronic health record or other modality
• Verify dental, behavioral, and medical health information with outside healthcare organizations
• Conduct office duties including copying, filing, scanning, scheduling, and document preparation
• Respond to and direct clinical calls in person, by telephone, and online
• Maintain confidentiality in all communications and interactions
• Travel or float to various clinical locations within a 5-mile radius
• Respond to emergencies and perform required physical duties

Medical Assistant

• Answer a multi-line telephone, managing incoming calls by screening, directing, and transferring to appropriate staff
• Assist callers and in-person customers by relaying information regarding their assigned attorney and upcoming court dates
• Prepare routine legal and administrative correspondence
• Organize digital and physical case files; file documents, prepare court calendars, and process closed files
• Photocopy and distribute memos, correspondence, notebooks, motions, briefs, files, and other documents
• Serve as backup to legal secretaries, justice system clerks, front office receptionists, and office aides
• Manage incoming mail and electronic minute entries; verify recipients, sort, date stamp, log due dates, calendar events, verify information against case files, and distribute documents
• Prepare transcriptions from electronic media
• Attend court hearings as scheduled or needed, documenting attorney assignments and future court dates, organizing documents, and supporting attorneys
• Work in an office environment involving prolonged stationary periods, computer use, frequent interruptions, and multiple tasks

Business Analyst

• Research, analyze, define, and document business processes, business rules, and business requirements
• Recommend new methodologies, tools, techniques, and processes to ensure agreed-upon solutions are implemented satisfactorily
• Serve as a liaison between business and technology personnel and recommend process improvements
• Consult, collaborate, and communicate with executive staff, operational and technical staff, management, and external stakeholders regarding business process initiatives and automation projects
• Present information and recommendations in written reports and oral presentations
• Own client relations and establish effective relationships with each client/business area
• Identify opportunities and strategies to use technology to simplify, integrate, and improve business and workflow processes
• Develop use case scenarios, business process models, flow charts, and other analysis tools
• Ensure proposed solutions fit the current IT infrastructure, application platforms, and strategic direction
• Translate business needs into functional and technical specifications
• Create test cases, coordinate user acceptance testing (UAT), and document results
• Elicit and document business requirements using interviews, workshops, surveys, site visits, process analysis, document analysis, task and workflow analysis, trend and data analysis, and other tools
• Audit and analyze data flows and diagrams; assist in defining system requirements
• Translate specifications for vendors, consultants, programmers, and software support specialists
• Identify processes or systems requiring change and manage business components of complex process improvement projects

Legal Support Assistant

Senior Justice System Clerk

Paraprofessional Supervisor

Procurement Supervisor

Legal Support Specialist – Criminal

Initial Services Staff Supervisor

Court Operations Specialist

Licensed Practical Nurse

Registered Nurse

Medical Assistant

Legal Support Assistant

Business Systems Analyst