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Business Systems Analyst
Maricopa County. Research, analyze, define, and document business processes, business rules, and business requirements .
Posted 9/15/2026full-timePhoenix • Arizona • United StatesJuniorMid-Level💰 $60,000 - $83,625 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business process analysis, requirements documentation, and process improvement methodologies. Proficient in translating business needs into functional specifications and managing client relations effectively.
Highest-signal resume keywords
Business Process AnalysisRequirements DocumentationProcess Improvement ManagementUser Acceptance Testing (UAT)Stakeholder Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Business Process ModelingFlow Chart DevelopmentData AnalysisUse Case DevelopmentTechnical Specification Translation
Soft Skills
CollaborationCommunicationClient Relationship Management
Certifications & Qualifications
Valid Arizona Driver's License
Industry Keywords
Information TechnologyBusiness EnvironmentProcess AutomationSystem RequirementsComplex Process Improvement
About the role
Key responsibilities & impact- Research, analyze, define, and document business processes, business rules, and business requirements
- Recommend new methodologies, tools, techniques, and processes to ensure agreed-upon solutions are implemented satisfactorily
- Serve as a liaison between business and technology personnel and recommend process improvements
- Consult, collaborate, and communicate with executive staff, operational and technical staff, management, and external stakeholders regarding business process initiatives and automation projects
- Present information and recommendations in written reports and oral presentations
- Own client relations and establish effective relationships with each client/business area
- Identify opportunities and strategies to use technology to simplify, integrate, and improve business and workflow processes
- Develop use case scenarios, business process models, flow charts, and other analysis tools
- Ensure proposed solutions fit the current IT infrastructure, application platforms, and strategic direction
- Translate business needs into functional and technical specifications
- Create test cases, coordinate user acceptance testing (UAT), and document results
- Elicit and document business requirements using interviews, workshops, surveys, site visits, process analysis, document analysis, task and workflow analysis, trend and data analysis, and other tools
- Audit and analyze data flows and diagrams; assist in defining system requirements
- Translate specifications for vendors, consultants, programmers, and software support specialists
- Identify processes or systems requiring change and manage business components of complex process improvement projects
Requirements
What you’ll need- Two years of business process analysis and/or business requirements documentation experience in an information technology or business environment
- Experience managing business components of simple to complex business process improvement projects and/or small system related implementations
- Bachelor’s degree in Business, Criminal Justice, Computer Science, Information Systems, or related field
- Currently possess, or have the ability to obtain, a valid Arizona Driver's license by the time of hire
- Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive
- Consideration will only be given to candidates who submit online applications
Benefits
Comp & perks- Work with a greater purpose
- Tuition reimbursement
- Exceptional work-life balance, with hybrid and alternative work schedule options
- Opportunities for growth and development within Maricopa County
- Low-cost, high-value healthcare for you and your qualifying dependents
- Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families
- Paid vacation, sick time, and parental leave
- Extensive wellness program, including an incentive
- Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1