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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in event program management, team leadership, and client relationship management, with a strong focus on process improvement and operational efficiency. Proficient in budget maintenance and skilled in utilizing G Suite for effective communication and project management.
Highest-signal resume keywords
Event Program ManagementTeam LeadershipClient Relationship ManagementBudget MaintenanceProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Event PlanningProject ManagementBudget ManagementSOP ImplementationMetric Tracking
Soft Skills
CoachingCommunicationProblem SolvingTeam Development
Tools & Technologies
G Suite
Industry Keywords
Meeting PlanningConvention SalesClient SatisfactionService Partners Management
About the role
Key responsibilities & impact- Direct and support assigned team members in sourcing, planning, and executing client meetings and events
- Lead team meetings reviewing productivity, deliverables, and service levels
- Promote best practices and industry trends
- Act as a subject matter expert to ensure consistency and training across the team
- Coach employees and identify improvement, growth, and development opportunities
- Review, track, and/or approve vacation time, expense reports, payroll, time, and other employee systems for direct reports
- Participate in client meetings to review operational processes, resolve challenges, and maintain satisfaction
- Manage relationships with catering, facilities, AV, security, transportation, and other service partners
- Oversee SOP implementation, process improvements, and metric tracking
- Manage special projects and provide backup support for the Director of Operations
Requirements
What you’ll need- Bachelor’s degree or equivalent experience in a related field
- 5+ years of experience in meeting/event planning or hotel catering/convention sales
- Strong knowledge of event program management and budget maintenance
- Proven ability to lead teams and projects, including coaching and developing direct reports
- Experience building and maintaining client relationships while managing multiple priorities
- Excellent written and oral communication skills
- Proficiency in G Suite and ability to learn new technology quickly
- Reliable transportation to and from work
- Permanent authorization to work in the U.S.; sponsorship is not provided
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid parental leave
- 401k
- Tuition reimbursement
- Paid time off
- Year end holiday closure
- Flexible work environment
- GBus employee perk
- Balanced scheduling with manager support
