Maritz

Events

• Provide centralized leadership for coordination and execution of face-to-face, digital, and hybrid events/programs
• Lead, mentor, and coach Event Management team members across markets and event types
• Conduct performance management, development conversations, and goal setting
• Coordinate regular team meetings, communications, onboarding support, and training initiatives
• Oversee labor management, time tracking, T&E reporting, and invoicing approvals
• Support assigned target accounts through project oversight, relationship management, and financial and compliance management
• Ensure adherence to workflows, client SOPs, and best practices across accounts
• Review and audit team transactions
• Deliver monthly and quarterly SLA, finance, compliance, and event management reporting
• Support new initiatives, process improvements, and continuous improvement efforts
• Manage customer experience while balancing customer satisfaction, employee satisfaction, and organizational cost
• Maximize contribution margin through effective event management

Operations Manager, Event Management

Systems Engineer

• Research, test, evaluate, design, implement, market, train and support enterprise solutions
• Build large-scale solutions and design highly scalable, distributed systems
• Combine vendor and open-source tools across hosting providers
• Implement secure, resilient enterprise systems and tools with auditing, security, alerting, high availability and tuning
• Build multi-platform systems supporting new customer services
• Apply technologies to solve business problems and develop innovative solutions
• Architect and build key components of system solutions
• Improve existing services through automation and scripting using DevOps skills
• Make hardware and software design decisions and prioritize work based on value and customer input
• Implement solutions on premises or in the cloud in partnership with customers
• Develop prototypes, proof of concepts and deployment strategies with other teams
• Leverage continuous integration and delivery best practices
• Organize action plans to lead teams toward goals
• Function as a subject matter expert for OS platform service offerings
• Participate in on-call support for core services
• Handle knowledge sharing, training, documentation and showcase sessions
• Tune solutions to improve performance and user experience
• Present solutions and recommendations to business and technical stakeholders
• Build relationships with customers and MITS teams
• Stay current on technologies and implement solutions in cloud computing environments

System Engineer

Meeting Planner

• Serve as client liaison and project leader for assigned small meetings and ad hoc contract engagements in face-to-face, digital, or hybrid formats
• Manage overall coordination, planning, and execution of programs
• Plan logistics and provide customer service and stakeholder management
• Initiate and execute supply agreements and contract creation through the Contract Lifecycle Management System (CLMS)
• Minimize contractual risks in external relationships
• Provide status updates to management and escalate unresolved issues
• Manage project timelines and deliverables, client expectations, business objectives, and people impressions
• Coordinate food and beverage, transportation, hotels, air travel, and staffing
• Communicate established HCP Meeting guidelines to meeting stakeholders and HCPs
• Maintain day-to-day client contact and ensure client objectives and satisfaction
• Capture and update accurate financial information in business management systems
• Manage program budgets, audit billing, track and report expenses, and reconcile supplier payments
• Use event management systems from intake through final billing
• Create SOWs and budgets, maintain client and proprietary systems, and manage files and records
• Work with accounting to complete final billing and support special projects

Meeting Planner I – Contract Specialist

• Serve as the primary point of contact and trusted partner for assigned clients
• Lead programs and events from initial planning through onsite execution
• Coordinate timelines, deliverables, and operational details
• Manage event budgets and financials, including forecasting, expense tracking, supplier contract negotiation, and profitability goals
• Lead and direct cross-functional project teams
• Source, negotiate with, and manage hotels, audio-visual partners, DMCs, air providers, and other third-party suppliers
• Conduct site inspections
• Collaborate with clients and internal stakeholders on program strategy and execution
• Maintain proactive, transparent communication throughout each program lifecycle
• Oversee onsite event delivery, anticipate challenges, resolve issues in real time, and ensure a high-touch client experience
• Manage VIP logistics and special projects
• Support proposal development, renewals, and ongoing client relationships with operational expertise and strategic input

Operations Manager, Event Management

System Engineer

Meeting Planner I – Contract Specialist

Meeting Event Manager II