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Sales Account Manager
Mark Allen Group. Develop and implement strategic sales plans to achieve revenue targets and meet or exceed assigned sales targets across existing customers .
About the role
Key responsibilities & impact- Develop and implement strategic sales plans to achieve revenue targets and meet or exceed assigned sales targets across existing customers
- Manage a portfolio of clients, building strong long-term relationships and improving satisfaction, loyalty and retention
- Identify new business opportunities within existing accounts through upselling and cross-selling
- Act as primary customer contact, responding to enquiries, resolving issues and providing timely updates
- Maintain the sales ledger, pipeline and weekly sales reports
- Provide regular reports, forecasts and performance analysis to management
- Use CRM tools and sales analytics to monitor performance, forecast sales and support commercial decisions
- Monitor market trends and competitor activity to inform sales strategy and provide client insight
- Collaborate with sales, marketing, operations and finance teams to ensure client satisfaction and successful exhibition delivery
- Contribute to event debriefs and strategic planning to improve exhibitions and customer experience
- Report to the Sales Director
Requirements
What you’ll need- Proven experience as an Account Manager or in a related sales role, with a track record of meeting or exceeding sales targets
- Good working knowledge of the commercial side of the exhibition industry, with experience working closely with exhibition teams, including marketing, operations and finance
- Strong relationship-building and people skills, with the ability to understand customer needs and build long-term client relationships
- Good analytical skills, with the ability to understand customer needs, analyse market trends and use sales data to inform decisions
- Strong organisation skills, with the ability to manage a portfolio of accounts, maintain accurate records and keep sales pipelines and forecasts up to date
- A proactive, initiative-taking approach, with a clear focus on delivering results and improving customer satisfaction
- Further experience within the exhibition industry and an understanding of the wider exhibition sales cycle
- Experience identifying opportunities for upselling and cross-selling within existing customer accounts
- Experience contributing to event debriefs, strategic planning and initiatives to improve an exhibition or customer experience
- Legal right to live and work in the UK
- Unable to offer visa sponsorship
Benefits
Comp & perks- Company benefits
- Hybrid working
- Development through hands-on learning, mentoring and internal progression
- Exposure to specialist markets and loyal professional audiences
- Real ownership in your role