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Markel

Claims Examiner

Markel

. Resolve claims of average complexity and low to mid exposure .

Posted 10/28/2026full-timeUnited StatesMid-LevelSenior💰 $62,400 - $107,250 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in claims investigation, evaluation, and resolution while adhering to Fair Claims Practices Regulations. Possesses strong analytical, communication, and customer service skills to effectively manage relationships with internal stakeholders and deliver high-quality service.

Highest-signal resume keywords
Claims Adjuster LicenseClaims InvestigationAnalytical SkillsCustomer Service SkillsMicrosoft Office Suite

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims ResolutionClaims Technical SkillsInsurance Policy UnderstandingNegotiation StrategiesCoverage Analysis
Soft Skills
Excellent Communication SkillsProblem-Solving SkillsOrganization SkillsTime Management SkillsTeam Collaboration
Tools & Technologies
Microsoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft Word
Certifications & Qualifications
Claims Adjuster License
Industry Keywords
Insurance ClaimsFair Claims Practices RegulationsProduct LinesLegal Services LandscapeClaims Handling Guidelines

About the role

Key responsibilities & impact
  • Resolve claims of average complexity and low to mid exposure
  • Investigate, evaluate, negotiate, and resolve assigned claims
  • Make decisions within delegated authority under general direction from the manager
  • Analyze coverage, investigation, evaluation, and resolution of claims
  • Recommend reserve changes to Management
  • Identify potential claim exposures and prepare alerts for Management and internal business partners
  • Follow Fair Claims Practices Regulations and claims handling guidelines
  • Prepare and distribute claim reports
  • Participate in Claims training, development programs, and learning opportunities
  • Build relationships with internal stakeholders, including Underwriting
  • Deliver high-quality service to support customer relationships
  • Support special projects and cross-functional collaboration within Claims
  • Observe negotiation strategies and claim resolution practices through mentoring with senior examiners and managers
  • Collaborate with Claims Vendor Management, Finance, Actuarial, Risk Management, and IT
  • Travel to other claim offices and conferences as needed

Requirements

What you’ll need
  • High school diploma required
  • Bachelor's degree preferred
  • Must have or be eligible to receive claims adjuster license
  • US Work Authorization required
  • Markel does not provide visa sponsorship for this position, now or in the future
  • Understanding of insurance claims and legal services landscape a plus
  • Claims technical skills and understanding of product lines
  • Understanding of insurance policy types across product lines
  • Excellent customer service skills
  • Excellent written and oral communication skills
  • Excellent analytical and problem-solving skills
  • Excellent organization and time management skills
  • Ability to work collaboratively and in a team environment
  • Ability to work autonomously with minimal direction/oversight
  • Intermediate skills in Microsoft Office products, including Excel, Outlook, PowerPoint, and Word

Benefits

Comp & perks
  • Health insurance plan options
  • Dental insurance plan options
  • Vision insurance plan options
  • Optional life insurance
  • Disability insurance
  • AD&D insurance
  • 401(k) with employer match contributions
  • Employee Stock Purchase Plan
  • PTO
  • Corporate holidays
  • Floating holidays
  • Parental leave
  • Annual incentive plan eligibility
  • Training, development programs, and learning opportunities