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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in handling Workers Compensation claims across multiple jurisdictions, with a strong focus on coverage analysis, claims evaluation, and customer service. Proficient in drafting coverage position letters and conducting investigations to assess damages and liability.
Highest-signal resume keywords
Workers Compensation Claims HandlingAdjusters' LicenseClaims Evaluation and AnalysisMicrosoft Office ProficiencyStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims HandlingCoverage AnalysisInvestigation CoordinationClaims EvaluationDrafting Coverage Position Letters
Soft Skills
Analytical SkillsProblem SolvingOrganizational SkillsTime ManagementTeam Collaboration
Tools & Technologies
Microsoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft Word
Certifications & Qualifications
Adjusters' LicenseLegal License
Industry Keywords
Bodily Injury ClaimsProperty Damage ClaimsLitigated ClaimsNon-Litigated ClaimsSIU Reporting
About the role
Key responsibilities & impact- Resolve moderate complexity and moderate exposure Workers Compensation claims in multiple jurisdictions
- Handle claims in all jurisdictions
- Handle litigated and non-litigated property damage claims with values up to $250,000
- Handle non-litigated bodily injury claims with values up to $250,000 in all jurisdictions
- Confirm claim coverage by reviewing policies and supporting documents
- Analyze coverage and communicate coverage positions
- Draft coverage position letters
- Identify losses that should be reported to SIU
- Conduct, coordinate, and direct investigations into loss facts and extent of damages
- Evaluate coverage, liability, and damages information to determine insured exposure
- Set reserves within authority or recommend reserve changes to the manager
- Participate in special projects and assist other team members as requested
- Represent Markel in mediations as required
- Provide excellent and professional customer service to insureds while maintaining a high level of production
Requirements
What you’ll need- Bachelor’s degree or equivalent work experience
- Adjusters’ license or legal license in at least one jurisdiction
- Minimum 5 years of claims handling (or equivalent work) experience
- Excellent written and oral communication skills
- Strong analytical and problem solving skills
- Strong organizational and time management skills
- Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point Word)
- Ability to work in a team environment
- Strong desire for continuous improvement
- US Work Authorization required
- Markel does not provide visa sponsorship for this position, now or in the future
Benefits
Comp & perks- Annual incentive plan eligibility
- Health insurance
- Dental insurance
- Vision insurance
- Optional life insurance
- Disability insurance
- AD&D insurance
- 401(k) with employer match contributions
- Employee Stock Purchase Plan
- PTO
- Corporate holidays
- Floating holidays
- Parental leave
- Application-process accommodations