Claims Examiner II, Property

Markel

. Resolve claims of average complexity and low to mid exposure claims .

Posted 10/22/2026full-timeUnited StatesJuniorMid-Level💰 $58,500 - $121,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in claims investigation, evaluation, and negotiation, ensuring timely and cost-effective resolution of claims while maintaining compliance with policy provisions. Proficient in analytical skills and customer service, with a strong foundation in insurance principles and practices.

Highest-signal resume keywords

Claims Handling ExperienceClaims Adjuster LicenseAnalytical SkillsMicrosoft Office ProficiencyExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationClaims EvaluationClaims NegotiationData AnalysisCoverage AnalysisReport PreparationSettlement TechniquesReserve SettingSubrogation IdentificationFraud Detection

Soft Skills

Problem-Solving SkillsOrganization SkillsTime Management SkillsTeam CollaborationDesire for Continuous Improvement

Tools & Technologies

Microsoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordDiary System

Certifications & Qualifications

Claims Adjuster LicenseINSIEAAICARMSCLACPCU

Industry Keywords

InsuranceClaims ProcessingPolicy ProvisionsService Level AgreementsCustomer Service

About the role

Key responsibilities & impact

Resolve claims of average complexity and low to mid exposure claims
Investigate, evaluate, negotiate and settle assigned claims
Collect and analyze data according to policy application and/or contract provisions
Make decisions within authority under general direction from the manager
Handle low to moderate low exposure claims
Confirm claim coverage by reviewing policies and supporting documents
Analyze coverage and communicate coverage positions
Draft coverage position letters independently
Investigate claims and use settlement techniques to achieve cost-effective and timely closure
Conduct, coordinate, and direct investigations into loss facts and extent of damages
Evaluate coverage, liability, and damages to determine insured exposure
Set reserves within authority or recommend reserve changes to the manager
Use the diary system to resolve outstanding issues and ensure timely claim processing and closure
Negotiate and settle claims directly with claimants
Prepare reports by collecting and summarizing information
Participate in special projects or assist other team members
Provide timely service throughout the claim lifecycle and meet service level agreements
Identify subrogation opportunities and fraud potential and make appropriate referrals
Provide customer service to internal and external customers

Requirements

What you’ll need

Bachelor’s degree or equivalent work experience
Must have or be eligible to receive claims adjuster license
Successful completion of basic insurance courses or achievement of an industry designation (INS, IEA, AIC, ARM, SCLA, CPCU)
Minimum of two years of claims handling experience or equivalent combination of education and experience
Excellent written and oral communication skills
Strong analytical and problem-solving skills
Strong organization and time management skills
Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
Ability to work in a team environment
Strong desire for continuous improvement
Ability to travel to industry conferences or meetings, if required
US Work Authorization required
Markel does not provide visa sponsorship for this position, now or in the future

Benefits

Comp & perks

Multiple health, dental and vision insurance plan options
Optional life, disability, and AD&D insurance
401(k) with employer match contributions
Employee Stock Purchase Plan
PTO
Corporate holidays and floating holidays
Parental leave
Accommodation through the application process