Manager, Claims

Markel

. Manage a team of examiners handling excess non-construction claims involving bodily injury and property damage .

Posted 11/11/2026full-timeUnited StatesSeniorLead💰 $91,500 - $190,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in managing claims examiners and overseeing complex claims resolution while ensuring compliance with Fair Claims Practices regulations. Strong ability to foster relationships with stakeholders and assess team performance to drive organizational objectives.

Highest-signal resume keywords

Claims Handling ExperienceClaims Adjuster LicenseTeam ManagementFair Claims Practices ComplianceBudget Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ResolutionPolicy ReviewReserve ApprovalPerformance AssessmentLoss Assignment MonitoringReport PreparationExpense EvaluationTraining and CoachingLarge Loss ReviewCoverage Trend Identification

Soft Skills

LeadershipCommunicationRelationship BuildingCoachingFeedback Provision

Certifications & Qualifications

Claims Adjuster LicenseInsurance Certifications

Industry Keywords

Casualty ClaimsBodily Injury ClaimsProperty Damage ClaimsClaims ExaminerInsurance IndustryStakeholder EngagementClaims PracticesResource Needs AssessmentJD or Advanced DegreeUS Work Authorization

About the role

Key responsibilities & impact

Manage a team of examiners handling excess non-construction claims involving bodily injury and property damage
Oversee resolution of low- to high-complexity claims
Provide direction, coaching, and training
Report to a Senior Director in the Casualty Claims group
Convey organizational objectives and priorities to staff and measure progress toward goals
Monitor and direct new loss assignments
Confirm claim coverage by reviewing policies and supporting documents
Review and approve correspondence, coverage position letters, and Large Loss Reports
Review and approve reserves and settlements exceeding examiner authority
Assess examiner and team performance, provide feedback, and address training needs
Recommend reserve changes to senior management
Participate in large-loss reviews involving the construction book and stakeholders
Ensure adherence to Fair Claims Practices regulations and internal performance objectives
Prepare and distribute reports
Assist with budgets, expense evaluation, and resource-needs assessment
Foster relationships with internal stakeholders, customers, and channel partners
Identify industry and coverage trends
Participate in special projects
Travel to other claim offices, mediations, trials, and conferences as required

Requirements

What you’ll need

Bachelor’s degree or equivalent work experience
Must have or be eligible to receive claims adjuster license
Minimum of 10 years of claims handling experience or equivalent combination of education and experience
Experience managing claims examiners at the Senior Claims Examiner and/or Executive Claims Examiner level
US Work Authorization required
Markel does not provide visa sponsorship for this position, now or in the future
JD, advanced degree, or focused technical degree preferred
Insurance certifications or affiliation with industry group preferred

Benefits

Comp & perks

Multiple health, dental, and vision insurance plan options
Optional life, disability, and AD&D insurance
401(k) with employer match contributions
Employee Stock Purchase Plan
PTO
Corporate holidays and floating holidays
Parental leave
Annual incentive plan eligibility