Senior Claims Examiner

Markel

. Resolve moderate to high complexity and moderate to high exposure claims .

Posted 10/28/2026full-timeUnited StatesSenior💰 $78,000 - $134,090 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in claims handling, including coverage analysis, liability assessment, and negotiation. Proficient in delivering technical training and managing complex claims while ensuring compliance with service level agreements.

Highest-signal resume keywords

Claims Handling ExperienceClaims Adjuster LicenseCoverage AnalysisNegotiation SkillsCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ResolutionLegal Liability AssessmentQuantum AnalysisInvestigation TechniquesClaims Settlement TechniquesPolicy ReviewClaims Guidelines MaintenanceReserve SettingTechnical Report PreparationClaims Lifecycle Management

Soft Skills

Excellent Communication SkillsStrong Analytical SkillsProblem Solving SkillsOrganization SkillsTime Management Skills

Tools & Technologies

Microsoft OfficeExcelOutlookPowerPointWord

Certifications & Qualifications

Claims Adjuster License

Industry Keywords

Claims ExaminerIndemnity ExposureLitigation ManagementVendor ManagementStakeholder Communication

About the role

Key responsibilities & impact

Resolve moderate to high complexity and moderate to high exposure claims
Handle claims from coverage enquiry through legal liability assessment, quantum analysis, and timely resolution
Mitigate indemnity and expense exposure while communicating developments and outcomes to stakeholders
Analyze coverage and communicate coverage positions
Conduct, coordinate, and direct investigations into loss facts and damages
Review policies and supporting documents to confirm claim coverage
Maintain claims guidelines and best practice procedures
Coordinate loss information and present it to underwriters and/or insureds
Deliver technical training to colleagues and external contacts
Direct and monitor assignments to experts and outside counsel
Manage vendors and litigation on moderate to high complexity claims
Evaluate coverage, liability, and damages to determine insured exposure
Negotiate and settle claims, typically in litigation
Prepare coverage position letters and reports
Present cases going to trial at roundtables to senior claims leaders and underwriters
Provide timely service throughout the claim lifecycle in accordance with service level agreements
Set reserves within authority or recommend reserve changes
Travel to mediations, trials, and conferences as required
Use investigation, claims handling, and settlement techniques to achieve cost-effective and timely closure
Participate in special projects and assist other team members as requested

Requirements

What you’ll need

Bachelor’s degree or equivalent work experience
Must have or be eligible to receive claims adjuster license
Minimum of 5 years of claims handling experience or equivalent combination of education and experience
Successful completion of 3 years as a Claims Examiner
Excellent written and oral communication skills
Strong analytical and problem solving skills
Strong organization and time management skills
Ability to deliver outstanding customer service
Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
Ability to work in a team environment
Strong desire for continuous improvement
US Work Authorization required
Markel does not provide visa sponsorship for this position, now or in the future

Benefits

Comp & perks

Health, dental, and vision insurance plan options
Optional life, disability, and AD&D insurance
401(k) with employer match contributions
Employee Stock Purchase Plan
PTO
Corporate holidays and floating holidays
Parental leave
Hybrid or fully remote work option