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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex casualty claims, including environmental and professional liability, while ensuring compliance with regulatory requirements and effective communication with stakeholders. Proficient in coverage analysis, negotiation, and developing claim handling strategies to achieve optimal outcomes.
Highest-signal resume keywords
Complex Casualty Claims HandlingCoverage Analysis and InterpretationNegotiation SkillsClaims Management Systems ProficiencyBachelor's Degree
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Liability EvaluationClaims Handling StrategiesCoverage InvestigationsDrafting Coverage LettersSettlement NegotiationLitigated Claims ManagementClaim Exposure AssessmentAnalytical SkillsDecision-MakingContractual Indemnity Issues
Soft Skills
Excellent Communication SkillsTeam CollaborationIndependent Judgment
Tools & Technologies
Claims Management SystemsMicrosoft Office Applications
Certifications & Qualifications
CPCUAICSCLA
Industry Keywords
Environmental ClaimsProducts LiabilityLife Sciences ClaimsToxic TortProfessional LiabilityGeneral LiabilityRegulatory ComplianceAlternative Dispute ResolutionLitigation ManagementInsurance Programs
About the role
Key responsibilities & impact- Manage a caseload of environmental, products liability, life sciences, toxic tort, professional liability, and general liability claims of moderate to high complexity
- Analyze policy language and coverage issues, including reservation of rights letters, disclaimers, and coverage position recommendations
- Evaluate liability, damages, and exposure to establish and maintain appropriate claim reserves
- Direct and oversee defense counsel, coverage counsel, consultants, and experts as appropriate
- Develop and execute claim handling strategies for timely, efficient, and appropriate claim outcomes
- Conduct coverage investigations and assess potential coverage defenses and indemnity obligations
- Participate in mediations, settlement conferences, and other alternative dispute resolution proceedings
- Negotiate settlements within granted authority and present recommendations for higher authority review when required
- Collaborate with underwriting, product development, and risk management teams on claim trends and emerging issues
- Prepare claim summaries, large loss reports, and management updates
- Monitor litigation budgets and ensure adherence to litigation management guidelines
- Maintain compliance with regulatory requirements and company claim handling standards
- Support broker, underwriting, and insured communications as needed
- Provide training and serve as a technical referral point for other team members
Requirements
What you’ll need- Bachelor's degree required
- Minimum 4-6 years of complex casualty claims handling experience
- Strong knowledge of coverage analysis and interpretation of specialty insurance policies
- Experience managing litigated claims and working with outside counsel
- Ability to evaluate liability, damages, and claim exposure in moderate to high-severity matters
- Excellent negotiation, communication, and analytical skills
- Strong written communication skills, including the ability to draft coverage letters and claim reports
- Ability to make sound decisions and exercise independent judgment within designated authority levels
- Experience handling claims involving multiple parties, contractual indemnity issues, additional insured exposures, and complex insurance programs is preferred
- Professional designations such as CPCU, AIC, SCLA, or equivalent are a plus
- Ability to work effectively in a collaborative, team-oriented environment
- Proficiency with claims management systems and Microsoft Office applications
- US Work Authorization required
- Markel does not provide visa sponsorship for this position, now or in the future
Benefits
Comp & perks- Multiple health, dental, and vision insurance plan options
- Optional life, disability, and AD&D insurance
- 401(k) with employer match contributions
- Employee Stock Purchase Plan
- PTO
- Corporate holidays and floating holidays
- Parental leave
- Annual incentive plan eligibility
