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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading learning and enablement strategies for enterprise transformation initiatives, with a strong focus on instructional design, curriculum development, and leveraging AI tools to enhance learning outcomes. Proficient in stakeholder management and developing metrics to measure training effectiveness and adoption.
Highest-signal resume keywords
Instructional Design ExpertiseCurriculum DevelopmentLearning Strategy DevelopmentStakeholder ManagementAI Tool Utilization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Training DevelopmentLearning Needs AssessmentPerformance Support ResourcesChange ManagementLearning Effectiveness MetricsFacilitation SkillsConsulting SkillsOrganizational Change ProgramsGovernance StandardsAdoption Measurement
Soft Skills
Presentation SkillsCollaborationConsultingProblem-SolvingAdaptability
Tools & Technologies
Microsoft 365TeamsSharePointPowerPointMicrosoft CopilotChatGPT
Industry Keywords
Insurance Industry ExperienceEnterprise TransformationOrganizational EffectivenessADKARProsci
About the role
Key responsibilities & impact- Lead learning and enablement strategies for enterprise transformation initiatives
- Partner with business leaders, project teams, and Change Managers to identify knowledge gaps, performance needs, and adoption risks
- Conduct learning needs assessments and define role-based learning requirements
- Develop learning strategies aligned with business objectives, project goals, and change outcomes
- Design and develop curricula, learning paths, eLearning modules, instructor-led training materials, videos, job aids, quick reference guides, and performance support resources
- Apply adult learning principles and instructional design methodologies
- Translate complex business processes, technology solutions, and organizational changes into actionable learning content
- Leverage learning technologies and AI-enabled tools to improve content quality, speed, and scalability
- Establish and maintain training standards, templates, and reusable learning assets
- Deliver instructor-led, virtual, hybrid, and train-the-trainer learning programs
- Facilitate workshops, office hours, and learner support sessions
- Partner with subject matter experts and business stakeholders to validate learning content and objectives
- Support leader and manager enablement activities
- Manage learner participation, completion tracking, and training reporting
- Measure training effectiveness, learner proficiency, and adoption outcomes
- Develop reinforcement strategies that sustain knowledge retention and behavior change
- Identify and mitigate learning-related risks and adoption barriers
- Partner with Change Managers on readiness assessments, adoption measurement, and continuous improvement
- Collaborate with Change Management, Operations, Product, Technology, and Business teams
- Integrate learning strategies into project, implementation, and adoption plans
- Support enterprise transformation initiatives, system implementations, process improvements, AI adoption efforts, and organizational change programs
- Drive continuous improvement through lessons learned, feedback analysis, and data-driven enhancements
Requirements
What you’ll need- 7–10 years of experience in Training, Learning & Development, Instructional Design, Change Management, Organizational Effectiveness, or a related field
- Experience leading learning and enablement efforts for large-scale business, process, technology, or organizational transformation initiatives
- Strong instructional design expertise, including curriculum development, eLearning, job aids, and performance support resources
- Strong facilitation, presentation, consulting, and stakeholder management skills
- Experience developing learning strategies that drive business outcomes and employee adoption
- Experience consulting with leaders and stakeholders to identify performance improvement opportunities
- Experience partnering with cross-functional business and technology teams
- Ability to manage multiple initiatives and priorities in a fast-paced environment
- Proficiency with Microsoft 365 tools, including Teams, SharePoint, PowerPoint, and Copilot
- US Work Authorization required
- Markel does not provide visa sponsorship for this position, now or in the future
- Insurance industry experience preferred
- Experience supporting enterprise change management and business transformation initiatives
- Experience establishing learning governance, standards, and measurement practices
- Experience developing adoption, readiness, and learning effectiveness metrics
- Experience leveraging AI tools such as Microsoft Copilot, ChatGPT, or similar technologies
- Familiarity with Prosci, ADKAR, or other change management methodologies preferred
Benefits
Comp & perks- Multiple health, dental, and vision insurance plan options
- Optional life, disability, and AD&D insurance
- 401(k) with employer match contributions
- Employee Stock Purchase Plan
- PTO
- Corporate holidays and floating holidays
- Parental leave
- Annual incentive plan eligibility
