Underwriting Support Specialist, Environmental & Energy

Markel

. Serve as a point of contact for agents and brokers .

Posted 10/8/2026full-timeRichmond • Virginia • United StatesMid-LevelSenior💰 $20 - $43 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and organizational skills while effectively managing client relationships and facilitating business transactions. Proficient in following processes with attention to detail and a commitment to continuous improvement.

Highest-signal resume keywords

Bachelor’s Degree PreferredExcellent Oral Communication SkillsExcellent Written Communication SkillsIntermediate Proficiency in MS WordIntermediate Proficiency in MS Excel

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Organizational SkillsMulti-tasking AbilityAttention to DetailTeam CollaborationProblem-solving

Certifications & Qualifications

AINS Insurance Designation

Industry Keywords

Account ServicingUnderwritingCompliance RequirementsBusiness TransactionsClient Relationships

About the role

Key responsibilities & impact

Serve as a point of contact for agents and brokers
Gather information on behalf of underwriters
Answer questions and resolve low-complexity issues
Facilitate account servicing and process business transactions not requiring underwriter review or signoff
Obtain information needed to finalize inquiries and transactions
Maintain suspense and follow-up systems for outstanding underwriting items
Ensure accuracy of information entered into systems and verify required documentation
Communicate with team members, agents, brokers, and business partners to research and gather information
Follow internal guidelines, procedures, service standards, and compliance requirements
Participate in problem-solving and continuous-improvement activities
Attach appropriate forms and make policy changes under underwriter direction
Establish and maintain effective client and employee relationships
Participate in special projects and other assigned duties

Requirements

What you’ll need

Bachelor’s degree preferred
Excellent oral and written communication and organizational skills
Ability to multi-task in a fast-paced environment
Ability to work independently and within a team
Ability to follow processes and demonstrate attention to detail
Willingness to work toward the AINS insurance designation
Intermediate proficiency in MS Word and Excel
US work authorization required
Markel does not provide visa sponsorship now or in the future

Benefits

Comp & perks

Multiple health, dental, and vision insurance plan options
Optional life, disability, and AD&D insurance
401(k) with employer match contributions
Employee Stock Purchase Plan
PTO
Corporate holidays and floating holidays
Parental leave
Annual incentive plan eligibility may apply
Accommodation through the application process