Market Cloud Ltd

• Support maintenance, enhancements, incident resolution, user support, testing, and continuous improvement initiatives in SAP ECC
• Work with business users, senior SAP consultants, and development teams
• Analyze requirements and troubleshoot issues
• Support deployments and participate in SAP projects and rollouts
• Resolve incidents and service requests
• Support business users in daily SAP operations
• Analyze and document business requirements
• Participate in Unit Test, SIT, and UAT activities
• Support deployments and hypercare activities
• Prepare functional specifications
• Coordinate with ABAP developers when needed
• Execute root cause analysis for incidents
• Support process improvements and SAP enhancements
• Maintain process and configuration documentation
• Work with SAP MM processes including purchase requisitions, purchase orders, goods receipts, inventory management, stock transfers, master data, and invoice verification
• Work with SAP LE processes including inbound and outbound deliveries, shipping, warehouse movements, handling units, packaging, transportation, and distribution support

SAP ECC - MM / LE Consultant

Business Analyst

• Analyze ATP and Order Fulfillment processes from a business perspective
• Gather, structure and document business requirements
• Develop business scenarios related to Product Allocation, Substitution and Backorder Processing
• Create user stories, acceptance criteria and business requirements
• Prepare and execute business testing and UAT activities
• Develop and maintain test scripts and test scenarios
• Analyze process reports and derive business recommendations
• Identify process gaps and improvement opportunities
• Document business rules and process decisions
• Translate business needs into clear requirements for the implementation team
• Contribute ATP and Order Fulfillment best practices from Life Sciences environments
• Act as a business representative for ATP-related processes

SAP ECC - MM / LE Consultant

Business Analyst – ATP, Order Fulfillment