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Account Manager
MarketStar. Lead customer outreach through calls and emails to build and manage external customer relationships with continued account support .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales methodologies, client relationship management, and digital advertising strategies. Proven ability to achieve performance targets while leveraging CRM systems and data-driven insights to drive results.
Highest-signal resume keywords
Sales ExperienceDigital Advertising KnowledgeCRM ProficiencyCommunication SkillsClient Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales MethodologyNeeds AnalysisSolution AlignmentObjection HandlingClosing TechniquesCampaign Performance MetricsAudience TargetingData-Driven StrategiesPerformance-Based TargetsAccount Management
Soft Skills
Rapport-BuildingPresentation SkillsConsultative SellingAdaptabilityCoachability
Tools & Technologies
CRM PlatformsWeb Conferencing ToolsBusiness Productivity Tools
Industry Keywords
Digital MarketingClient-Facing Business DevelopmentBrand AwarenessCustomer EngagementMarketStar
About the role
Key responsibilities & impact- Lead customer outreach through calls and emails to build and manage external customer relationships with continued account support
- Work with existing customers to build brand awareness and increase usage and advertising spend on Reddit
- Use training resources to stay current on product knowledge
- Use data to manage, review, and report pipeline to the manager weekly, including forecasts and plans to achieve targets
- Attain daily, weekly, monthly, and quarterly targets
- Record customer interactions and engagement in CRM
- Build and manage internal MarketStar team and external client counterpart relationships
- Prepare and run monthly, quarterly, and yearly performance reviews with internal MarketStar peers and leadership
- Use data to drive planning and success
- Provide internal and external customer sentiment insights, product feedback, and industry learnings
Requirements
What you’ll need- 1+ years of sales experience OR relevant experience in digital advertising, digital marketing, account management, or client-facing business development
- A Bachelor's degree in Sales, Marketing, Business Administration, or a related field may be considered in lieu of some experience requirements
- Demonstrated ability to execute and articulate a structured sales methodology, including discovery, needs analysis, solution alignment, objection handling, and closing
- Proven track record of achieving or exceeding revenue goals, sales quotas, or other performance-based targets
- Strong communication, rapport-building, presentation, and consultative selling skills, with the ability to engage decision-makers and influence outcomes
- Experience conducting sales conversations and presentations virtually, including the use of web conferencing platforms and presentation materials
- Ability to manage and prioritize a sales pipeline, leveraging CRM systems and data-driven strategies to maximize opportunities and drive results
- Working knowledge of digital advertising concepts, audience targeting, campaign performance metrics, and translating business objectives into marketing solutions
- Experience building, managing, retaining, or growing client relationships, identifying expansion opportunities and driving long-term value
- Proficiency with CRM platforms and standard business productivity tools
- Demonstrated adaptability, coachability, and ability to quickly learn new products, platforms, and industry concepts
Benefits
Comp & perks- Structured learning and career development programs
- Mental health program
- Generous Paid Time Off policy
- Paid medical leave
- Child/Dependent care reimbursement
- Education reimbursement
- 401k match
- Hardship loan program
- Access to financial wellness advisor
- Comprehensive healthcare coverage including medical, dental, and vision
- Variable bonus component of $5,000 USD annually