Account Manager

MarketStar

. Lead a customer outreach process through calls and emails to build and manage external customer relationships with continued account support .

Posted 10/22/2026full-timeRemote • Utah • United StatesMid-LevelSenior💰 $40,000 - $45,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong account management capabilities with a focus on building customer relationships, achieving sales targets, and utilizing data-driven insights for strategic planning. Proficient in managing time and projects effectively while adapting to changing environments.

Highest-signal resume keywords

Account ManagementSales Goal AchievementData AnalysisCustomer Relationship BuildingProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data InterpretationSales Strategy DevelopmentPipeline ManagementCRM UsagePerformance Review Preparation

Soft Skills

Time ManagementOrganizational SkillsWritten CommunicationVerbal PresentationAdaptability

Tools & Technologies

Microsoft OfficeGoogle Suites

Industry Keywords

Customer OutreachBrand AwarenessCustomer Sentiment InsightsAccount SupportMarketStar

About the role

Key responsibilities & impact

Lead a customer outreach process through calls and emails to build and manage external customer relationships with continued account support
Work with existing customers to build brand awareness and increase usage and spend
Use client-provided and self-guided training resources to stay current on product knowledge
Manage, review, and report on pipeline to the manager weekly, including a forecast and plan to achieve targets
Attain daily, weekly, monthly, and quarterly targets
Record customer interactions and engagement in CRM
Build and manage internal MarketStar team and external client counterpart relationships
Prepare and run monthly, quarterly, and yearly performance reviews with internal peers and leadership
Use data to drive planning and success
Provide customer sentiment insights, product feedback, and industry learnings internally and externally
Perform other applicable duties as assigned

Requirements

What you’ll need

Strong time and project management organizational skills
Proficiency with using Microsoft Office and/or Google Suites
Demonstrated ability to build relationships
Strong written and verbal presentation skills
Experience with setting and exceeding sales goals
Able to multi-task, manage time effectively and adapt to change
Ability to analyze and interpret data to develop and implement strategic plans is preferred
Previous experience with account management or prior experience in sales or technology preferred

Benefits

Comp & perks

Structured learning and career development programs
Mental health program
Generous Paid Time Off policy
Paid medical leave
Child/Dependent care reimbursement
Education reimbursement
401k match
Hardship loan program
Access to financial wellness advisor
Comprehensive healthcare coverage including medical, dental, and vision