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Business Operations Manager
MarketStar. Assist in the development and implementation of scalable processes to support the Reddit Program .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in process optimization and project management within sales operations, with a strong focus on enhancing operational efficiency and effective communication across teams. Proficient in utilizing Salesforce and Microsoft Office to support workflow improvements and campaign execution.
Highest-signal resume keywords
Process OptimizationProject ManagementSalesforce ProficiencyB2B Sales ExperienceTeam Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process DocumentationWorkflow AnalysisCampaign ExecutionSales OperationsSales Support
Soft Skills
Effective CommunicationMultitaskingAdaptabilityTeam Collaboration
Tools & Technologies
SalesforceMicrosoft OfficeGoogle Products
Industry Keywords
B2BSaaSTele SalesProcess Improvement
About the role
Key responsibilities & impact- Assist in the development and implementation of scalable processes to support the Reddit Program
- Work with sales operations, enablement and leadership to streamline workflows, improve efficiency and enhance campaign execution
- Identify bottlenecks through workflow shadows and provide recommendations for process improvements to enhance operational efficiency
- Conduct regular audits on process documentation, ensuring processes are documented, accurate, organized and accessible
- Manage team calendar invites and ensure communication updates are cascaded broadly across the team
- Troubleshoot and provide support for tooling challenges
- Act as a liaison between sales and other internal organizations to obtain and disseminate knowledge
Requirements
What you’ll need- 2+ years' experience in sales discipline; experience in operations preferred
- Project Management experience preferred
- Direct, B2B, SaaS, or tele sales experience preferred
- Experience leading a sales team or working in a sales support or operations role
- Ability to multitask and successfully operate in a fast paced, team environment
- Passion for process optimization, research & content strategy, playbook creation and messaging improvement
- Demonstrate the ability to communicate effectively
- Must adapt well to change and successfully set and adjust priorities as needed
- Internal applicants must be exceeding metrics in current position
- Proficient in Salesforce, Microsoft Office, and Google products
Benefits
Comp & perks- Structured learning and career development programs
- Mental health program
- Generous Paid Time Off policy
- Paid medical leave
- Child/Dependent care reimbursement
- Education reimbursement
- 401k match
- Hardship loan program
- Access to financial wellness advisor
- Comprehensive healthcare coverage including medical, dental, and vision