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Client Delivery Trainer
MarketStar. Drive learner readiness and accountability throughout onboarding by monitoring engagement, coaching performance, reinforcing expectations, and ensuring a successful transition from training to the production floor .
Posted 10/7/2026full-timeOgden • Utah • United StatesMid-LevelSenior💰 $55,000 - $60,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales enablement and training facilitation, with a strong focus on adult learning principles and performance measurement. Capable of designing and evolving training materials while effectively coaching and mentoring learners to achieve certification and business goals.
Highest-signal resume keywords
Sales EnablementTraining FacilitationProject ManagementCoaching and MentoringContent Creation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Adult Learning PrinciplesTraining DeliveryPerformance MeasurementCertification StrategyLearning Material Design
Soft Skills
Excellent CommunicationInterpersonal SkillsCoaching AbilityFeedback Loop ImplementationStakeholder Engagement
Industry Keywords
Sales TrainingOnboarding ProgramsPerformance GapsBusiness MetricsClient-Embedded Training
About the role
Key responsibilities & impact- Drive learner readiness and accountability throughout onboarding by monitoring engagement, coaching performance, reinforcing expectations, and ensuring a successful transition from training to the production floor
- Execute the certification strategy from readiness through completion, including mock calls, knowledge validation, performance calibration, and go-live recommendations in partnership with Team Leads and QA
- Build partnerships with Program Managers, Team Leads, QA, and client stakeholders to align training execution with business priorities and performance expectations
- Lead the mentorship experience post-training through structured skill application, coaching opportunities, shadowing, and feedback loops
- Design, build, and continuously evolve learning materials including facilitator guides, participant resources, knowledge checks, call frameworks, and scalable enablement assets
- Measure training impact through learner performance data, certification outcomes, business metrics, and stakeholder feedback
- Deliver ongoing enablement addressing performance gaps and reinforcing key behaviors
- Identify learning opportunities through feedback, quality trends, and business performance data, then implement targeted improvements
- Execute onboarding and enablement programs from kickoff through completion
- Lead training initiatives through planning and stewardship of program resources, materials, and budget allocations
- Lead and deliver program-specific onboarding for new hires
- Facilitate training across product knowledge, sales methodology, roleplay progression, and certification readiness
Requirements
What you’ll need- Proven experience in sales enablement, sales training, or related roles
- Knowledge of adult learning principles
- Experience in training facilitation and delivery
- Excellent communication & interpersonal skills
- Strong project management skills and a track record of meeting deadlines
- Demonstrated ability to coach, mentor, and develop learners
- Experience with content creation and sales processes
- Prior experience in a client-embedded or program-specific training role
- Commitment to staying current with industry trends and prioritizing professional development
Benefits
Comp & perks- Structured learning and career development programs
- Mental health program
- Generous Paid Time Off policy
- Paid medical leave
- Child/Dependent care reimbursement
- Education reimbursement
- 401k match
- Hardship loan program
- Access to financial wellness advisor
- Comprehensive healthcare coverage including medical, dental, and vision