Senior Program Manager

MarketStar

. Manage client relationships and day-to-day engagement as the main point of contact for client stakeholders .

Posted 11/12/2026full-timeOgden • Utah • United StatesSenior💰 $90,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing client relationships and program finances, with a strong focus on sales strategy and operational solutions. Proven ability to lead teams, drive performance through data analysis, and deliver impactful business reviews to stakeholders.

Highest-signal resume keywords

Client Relationship ManagementSales Strategy DevelopmentTeam LeadershipData Analysis and ReportingBudget Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales LeadershipGoal AttainmentProject ManagementPerformance ManagementKPI MonitoringQuota ManagementBusiness Review PresentationP&L ManagementOperational ExecutionTraining and Development

Soft Skills

Professional CommunicationCoaching and MentoringOrganizational SkillsCollaborationProblem-Solving

Tools & Technologies

Salesforce.comMicrosoft OutlookMicrosoft Excel

Industry Keywords

Stakeholder EngagementSales EnvironmentMulti-Stream Project ManagementCompliance RequirementsMarket Adaptation

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Manage client relationships and day-to-day engagement as the main point of contact for client stakeholders
Identify and provide program strategy and objectives focused on sales and operational solutions
Manage program finances, including at least $6M in annual client billings, expenses, travel expenses, commission and incentive plans, invoice approval, and budget attainment against gross margin goals
Develop and deliver monthly or quarterly business reviews to client stakeholders, including the C-Suite
Oversee sales and support team performance across multiple GTM motions by driving quota attainment, KPI attainment, quota management, forecasting, and data trend analysis
Monitor adherence to contractual SLA and KPI requirements
Develop and coach a team of 5+ leaders and 50+ employees through performance management, training, and development plans
Deliver critical timelines and deliverables for strategic planning and program performance management
Maintain staffing optimization through hiring, retention, performance planning, and disciplinary action
Collaborate with MarketStar support organizations, including Business Intelligence, Talent Solutions, Talent Acquisition, and MarketStar Foundation
Identify strategic initiatives to grow and adapt the program to market conditions and client needs
Manage personnel according to employee policies, compliance requirements, and local regulations
Report directly to the team’s Sales Director

Requirements

What you’ll need

4 years of experience in a sales environment, with 2 years tied to leadership
3-5 years of direct leadership experience of individual contributors and/or leaders
Experience managing client or stakeholder-based relationships
Track record of goal attainment in a sales role or as a sales leader
Experience utilizing and interpreting data and reporting in a sales environment to drive performance
High proficiency in Outlook, Excel, and Salesforce.com platforms
Understanding of multi-stream project management fundamentals, including time management, organizational skills, project tracking, milestone accountability, and proactive stakeholder updates
Proven success working with other departments or individuals to achieve business outcomes
Demonstrated ability to communicate professionally to a team, senior leadership, and internal resources
History of developing and presenting business reviews in a live or virtual setting
Demonstrated success in following, teaching, and coaching a sales process to improve others' performance and instill a growth mindset
Aptitude for managing budgets associated with P&L and related business expenses
Operational mindset and ability to execute in a process-management and execution-focused environment

Benefits

Comp & perks

Structured learning and career development programs
Mental health program
Generous Paid Time Off policy
Paid medical leave
Child/Dependent care reimbursement
Education reimbursement
401k match
Hardship loan program
Access to financial wellness advisor
Comprehensive healthcare coverage including medical, dental, and vision
Variable bonus component of up to 10% USD annually