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Clinical Applications Specialist – Mid Western Territories
Marmon Holdings, Inc.. Deliver on-site installations of ScottCare cardiac monitoring systems in hospitals and clinics .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering and supporting cardiac monitoring systems, with a strong foundation in clinical and technical training. Proficient in collaborating with cross-functional teams and providing exceptional customer service in fast-paced environments.
Highest-signal resume keywords
Cardiac Rhythm ManagementField Technical SupportBiomedical SystemsMedical Software TroubleshootingExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cardiac MonitoringSystem InstallationProduct ConfigurationTechnical SupportClinical TrainingDevice TroubleshootingPost-Installation SupportWorkflow ImprovementSoftware UpdatesProduct Demonstrations
Soft Skills
Time ManagementProblem SolvingSelf-DirectionAdaptabilityCollaboration
Tools & Technologies
Microsoft Office SuiteScottCare SystemsClinical Software
Industry Keywords
FDA ComplianceClinical SupportSales SuccessExercise PhysiologyBiomedical Engineering
About the role
Key responsibilities & impact- Deliver on-site installations of ScottCare cardiac monitoring systems in hospitals and clinics
- Provide comprehensive training for clinical end-users
- Pre-stage, configure, and validate products for installations
- Coordinate with hospital IT teams to ensure network and clinical readiness
- Provide structured, site-specific training for clinical, technical, and administrative users
- Reinforce optimal product usage based on clinical needs
- Offer remote and in-person technical support
- Perform basic system repairs and educate customers on proper use and maintenance
- Provide post-installation support remotely and on-site
- Collaborate with Sales, Customer Service, Engineering, QA/RA, and Product teams
- Support complex installations and upgrades
- Provide technical and clinical insight during pre-sales calls and product demonstrations
- Identify product, workflow, and installation standard improvements
- Communicate installation status, updates, and resolutions to customers
- Document and escalate complaints in compliance with FDA regulatory guidelines
- Contribute to training program development and product improvement initiatives
- Support service projects, including software updates, tower installations, and customizations
Requirements
What you’ll need- Bachelor’s degree required; preferred majors include Biomedical Engineering, Exercise Physiology, or Computer Science
- 2+ years in Field Technical Support or Sales
- 2+ years in Cardiac Rhythm Management (clinical or technical)
- Demonstrated track record of clinical support or sales success
- Strong foundation in cardiac monitoring, rhythm management, or biomedical systems
- Comfort with medical software, device troubleshooting, and Microsoft Office Suite
- Excellent verbal and written communication skills tailored to various audiences
- Ability to assess issues quickly and propose effective, sustainable solutions
- Ability to thrive in a fast-paced, evolving work environment with shifting priorities
- Ability to work cross-functionally with sales, service, and engineering teams
- Highly self-directed with excellent time management and accountability
- Must be open to extensive overnight travel (75–80%)
- Following a conditional offer, completion of additional job-related screening processes as permitted or required by applicable law
Benefits
Comp & perks- Medical, dental, FSA, HSA, 401(k) match
- Voluntary and company-paid benefits
- Growth opportunities
- Opportunity to work at the intersection of clinical care and innovation