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Sales Coordinator
Marmon Holdings, Inc.. Handle customer inquiries, order requests, and information requests .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and attention to detail while managing customer inquiries, order requests, and communication across departments. Proficient in Microsoft Office, particularly Excel, and capable of learning web-based systems and customer portals to support sales and procurement processes.
Highest-signal resume keywords
Customer Service ExperienceOrder ManagementMicrosoft Excel ProficiencyStrong Communication SkillsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ManagementCustomer Inquiry HandlingData EntryBasic Math SkillsProcess Improvement
Soft Skills
Attention to DetailPositive AttitudeWillingness to LearnStrong Follow-Up SkillsAbility to Manage Multiple Priorities
Tools & Technologies
Microsoft OfficeCustomer PortalsWeb-Based Systems
Certifications & Qualifications
Bachelor’s Degree in Business ManagementBachelor’s Degree in MarketingBachelor’s Degree in Supply Chain
Industry Keywords
Sales SupportProcurementCustomer CommunicationRMAPPAP
About the role
Key responsibilities & impact- Handle customer inquiries, order requests, and information requests
- Enter, review, and maintain customer orders in company systems
- Coordinate order changes, cancellations, acknowledgements, shipment updates, ASNs, PODs, and related documentation
- Expedite customer orders by following up with internal departments, suppliers, processors, and vendors
- Manage daily customer and sales-related email and phone communication
- Maintain communication with customers, sales staff, and internal departments
- Manage customer contact information, pricing updates, and sales-related tools
- Assist with customer portals, scorecards, forecasts, and account-specific requirements
- Coordinate with Credit, Procurement, Operations, and other departments to resolve questions and order issues
- Assist with RMA, RA, PPAP, and other customer or quality-related processes
- Identify process gaps, communication issues, and inefficiencies
- Learn sales, procurement, product, system, pricing, and customer-specific processes
- Support management and sales staff with overflow work, reporting, and administrative tasks
- Learn to read prints and understand customer-specific documentation
- Participate in training and development
- Build product knowledge and understand customer-specific material specifications
- Travel occasionally to customers, suppliers, or vendors as business needs require
Requirements
What you’ll need- Bachelor’s degree required in business management, marketing, supply chain, or related field
- Prior customer service, administrative, sales support, or office experience preferred
- Strong organizational skills and attention to detail
- Excellent verbal and written communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Comfortable learning web-based systems, customer portals, and internal business applications
- Proficiency in Microsoft Office, particularly Excel
- Strong follow-up skills and willingness to take ownership of assigned tasks
- Basic math skills and ability to review information for accuracy
- Positive attitude, professional demeanor, and willingness to learn
- Prior sales or metals industry experience helpful but not required
- Must be authorized to work in the United States for any employer
- Sponsorship for work authorization is not available
- Must complete additional job-related screening processes following a conditional offer, as permitted or required by applicable law
Benefits
Comp & perks- Health, dental, and vision insurance
- 401(k) with company match
- Comprehensive benefits package
- Career training and development
- Career growth opportunities
- Job stability in a growing industry
- Supportive colleagues and positive work environment