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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating complex technology deployments and business transformations, with a strong focus on stakeholder engagement, project management, and process improvement. Proficient in managing readiness activities, documentation, and training to ensure successful adoption and stabilization of digital technologies.
Highest-signal resume keywords
Project ImplementationStakeholder EngagementSAP ExperienceAgile MethodologyChange Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technology DeliverySolution DeploymentBusiness TransformationRequirements ManagementTesting CoordinationData ReadinessDocumentation ManagementProcess ImprovementTraining CoordinationHypercare Management
Soft Skills
Strong CommunicationFacilitation SkillsStakeholder ManagementInfluencing SkillsProactive Learning
Tools & Technologies
SAPEnterprise ApplicationsProject Management ToolsData Analytics ToolsCollaboration Platforms
Certifications & Qualifications
Agile CertificationProject Delivery CertificationChange Management CertificationTesting CertificationProcess Improvement Certification
Industry Keywords
FMCGConsumer ProductsManufacturingSupply ChainFinancePeople & OrganizationEnterprise Functions
About the role
Key responsibilities & impact- Support successful deployment, adoption, stabilization, and value realization of Digital Technologies products, programs, and initiatives across Mars Snacking AMEA
- Develop understanding of the Enterprise & TLT roadmap, product priorities, planned releases, dependencies, and business outcomes
- Coordinate medium-to-high complexity deployments or major workstreams across markets, functions, sites, teams, partners, and sustainment organizations
- Translate roadmap priorities into integrated deployment plans, readiness activities, milestones, stakeholder actions, and communications
- Maintain plans, actions, risks, issues, dependencies, decisions, readiness status, and decision-ready reporting
- Engage business leaders, process owners, users, SMEs, and BRMs to understand requirements, impacts, needs, local considerations, and success criteria
- Coordinate requirements clarification, fit-to-standard discussions, design demonstrations, solution validation, business decisions, and action closure
- Coordinate partner commitments, documentation, knowledge transfer, quality expectations, and issue resolution
- Coordinate testing, UAT readiness, scenarios, data, defect follow-up, evidence, and sign-off
- Coordinate data readiness, validation, migration, reconciliation, ownership, and sign-off
- Coordinate role-based training, process walkthroughs, job aids, champions, completion tracking, feedback, and reinforcement
- Assess process, role, control, data, organizational, and operational impacts and drive readiness actions
- Ensure timely, audience-specific deployment communications
- Track completeness and acceptance of requirements, process, solution, integration, data, security, test, cutover, training, operating, support, and known-issue documentation
- Coordinate cutover preparation, rehearsals, readiness reviews, business verification, go-live communications, and command-centre activities
- Lead coordination during hypercare, prioritizing issues by business impact and maintaining ownership, communication, and stabilization reporting
- Coordinate transition to sustainment with documentation, support ownership, procedures, monitoring, known issues, improvement backlog, and escalation paths
- Monitor readiness, testing, training, data, documentation, stability, adoption, support trends, stakeholder feedback, and business outcomes
- Support benefit tracking and post-implementation reviews
- Lead lessons-learned reviews and improve CoE deployment playbooks, templates, governance, knowledge assets, and reusable practices
- Identify and progress process-improvement, automation, self-service, analytics, and approved AI opportunities through governance
- Provide practical coaching and reusable guidance to junior analysts
Requirements
What you’ll need- Bachelor's degree in Business, Technology, Engineering, Information Systems, Computer Science, Data, Supply Chain, Finance, Human Resources, or a related discipline
- 5-8 years of experience in technology delivery, project implementation, solution deployment, business transformation, enterprise applications, or a related area
- Experience across at least two significant project implementations or solution deployments, with direct involvement from requirements or design through testing, go-live, stabilization, and transition to support
- Experience independently coordinating a deployment workstream, market, site, function, or comparable implementation scope
- Experience engaging business users, process owners, BRMs, project teams, solution teams, implementation partners, and support organizations across multiple stakeholder groups
- Ability to manage plans, actions, risks, issues, dependencies, decisions, readiness, and governance reporting with limited supervision
- Strong written and verbal communication, facilitation, documentation, presentation, stakeholder-management, and influencing skills
- Ability to challenge incomplete readiness or unclear ownership constructively and escalate with appropriate context and recommendations
- Proactive, curious, and eager to learn, with judgement to work across unfamiliar business and technology domains and seek specialist guidance when needed
- Relevant training or certification in project delivery, Agile, change management, testing, process improvement, automation, data, or enterprise applications is preferred
- Experience with SAP or other enterprise applications and multi-market, multi-site, or cross-functional deployments is preferred
- Experience coordinating UAT, training, change enablement, data readiness, documentation, cutover, hypercare, adoption, and sustainment transition is preferred
- Experience in FMCG, Consumer Products, Manufacturing, Supply Chain, Finance, People & Organization, or Enterprise Functions is preferred
- Relevant Agile, project delivery, testing, change-management, SAP, or process-improvement training or certification is preferred
- Experience coaching peers or less-experienced analysts through implementation or deployment activities is preferred
Benefits
Comp & perks- Work with diverse and talented Associates, all guided by the Five Principles
- Purpose-driven company
- Learning and development support from day one
- Access to in-house Mars University
- Industry competitive salary and benefits package
- Company bonus