Retail Sales Leader

Mars

. Develop and lead a team of Retail Sales Associates and part-time merchandisers where applicable .

Posted 11/10/2026full-timeUnited StatesSenior💰 $101,120 - $139,040 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in developing and managing Retail Sales Associates while effectively utilizing data insights to drive performance and achieve business objectives. Proficient in coaching, talent development, and executing retail strategies aligned with company goals.

Highest-signal resume keywords

Retail Sales ManagementData AnalysisCoaching and DevelopmentCross-Functional CollaborationConsumer-Packaged Goods Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisRetail Sales ManagementPerformance ManagementTalent DevelopmentPlanning and Organization

Soft Skills

CommunicationInfluencingMotivatingActive ListeningFollow-Up

Tools & Technologies

Microsoft OfficePower BI

Certifications & Qualifications

Bachelor’s DegreeValid Driver’s License

Industry Keywords

Consumer-Packaged GoodsRetail EnvironmentAccount ManagementSales GrowthTalent Pipeline

About the role

Key responsibilities & impact

Develop and lead a team of Retail Sales Associates and part-time merchandisers where applicable
Establish priorities and evaluate performance
Provide continual coaching to direct, engage, and motivate Associates toward individual and team KPIs
Develop Associates for their next best role within Mars
Translate company strategies into actionable regional plans
Direct the team in using data insights to execute plans aligned with account strategy, business objectives, and selling priorities
Recruit, onboard, develop, and coach Retail Sales Managers
Retain talent and build a strong talent pipeline
Partner with customer teams to execute annual retail plans delivering profitable sales growth, distribution gains, and display objectives
Monitor retail performance metrics and analyze data from multiple sources
Provide insights during field work-withs
Lead bi-monthly and quarterly Retail Execution calls with the team and account partners
Spend a minimum of 60% of time in the field managing accountability and performance while coaching and developing capabilities
Work cross-functionally to align priorities, drive execution, strengthen customer relationships, and identify market-specific needs and opportunities
Cultivate relationships with higher levels of customer management and influence category-driving programs and initiatives
Communicate weekly priorities and schedules to part-time merchandisers where applicable
Build and maintain a comprehensive team engagement action plan
Champion change management principles and embed Mars vision and purpose
Perform quarterly retail work behinds to assess Retail Sales Manager effectiveness and identify coaching opportunities
Execute Great Line Management responsibilities, including performance management and Associate development
Manage seasonal surge executional budgets in collaboration with third-party surge teams where applicable
Hold the team accountable for exhibiting the Mars Five Principles
Perform special projects assigned by leadership

Requirements

What you’ll need

Bachelor’s Degree
3+ years of experience in a customer-facing or people management role
Ability to communicate complex or detailed information clearly and effectively to diverse audiences, verbally and in writing
Ability to influence, motivate, direct, and empower
Strong analytical capability using multiple data sources, including account data, scan data, POS data, and share data
Excellent planning and organizational skills
Strong follow-up and follow-through skills
Active listening
Proficiency in Microsoft Office: Word, Excel, PowerPoint, Outlook, and Power BI
Ability to work with multiple and sometimes conflicting priorities resulting in extended work hours
Up to 50% overnight travel, air travel, and some weekends
Valid driver’s license with a clean driving record
Preferred: 5–10 years of Consumer-Packaged Goods (CPG) Industry experience
Preferred: Selling experience at headquarters, district, regional, or market level
Preferred: Thorough understanding of the retail environment and consumer products
Preferred: Ability to work cross-functionally to build alignment
Preferred: Demonstrated key account and people management experience
Preferred: Demonstrated broker management experience

Benefits

Comp & perks

Company bonus
Learning and development support from day one
Access to in-house Mars University
401(k) plan
Company-sponsored medical insurance
Company-sponsored dental insurance
Company-sponsored vision insurance
Basic life insurance for employee and eligible dependents
Up to 18 weeks of paid parental leave (where eligible)
120 hours of vacation per year
Paid sick time at 100% pay continuation for a maximum of 40 hours per calendar year
12 paid holidays throughout the calendar year, including fixed and flexible holidays